Job Title: Data Capturer (ADMED)
Closing Date: 10 June 2025
Reference Number: MMH250604-2
Employment Type: Permanent
Department: Administration
Division: Guardrisk
Remote Work: Partially remote
Location: Sandton, Gauteng, South Africa
Overview
We’re looking for a detail-oriented Data Capturer to help maintain accurate and up-to-date information on Admed’s OWLS system.
Your role will ensure data integrity for members and business partners by processing updates and corrections efficiently.
Key Responsibilities
Enter and update member, client, broker, and service provider data accurately in the OWLS database based on information from various internal teams or external partners.
Monitor the Admed.donotreply mailbox daily to follow up with members for updated contact details when emails bounce or are invalid.
Contact clients via phone or email to correct or complete missing personal information.
Assist with processing new member applications when workloads are high.
Maintain professional interactions with both internal colleagues and external stakeholders.
Uphold Treating Customers Fairly (TCF) principles, especially by ensuring customers encounter no unnecessary difficulties when switching services, submitting claims, or making complaints.
Minimum Requirements
Matric certificate
Basic proficiency in Microsoft Office
At least 6 months of prior experience in data capturing
Skills & Attributes
High attention to detail and accuracy
Strong typing and computer skills
Clear verbal and written communication
Professional and customer-centric attitude
Reliable, responsible, and self-disciplined
Able to handle pressure and meet deadlines
Willing to contribute to team success and go the extra mile when needed
Demonstrates honesty and integrity in all work