Administrative Assistant – Permanent
📍 Boksburg, Gauteng (Newton Road)
Company: PSG Financial Services
Category: Administration & Operations
Job Level: Semi-skilled (with discretionary decision-making)
Reference: POS40006
Closing Date: 19 August 2025
About the Role
PSG is committed to building a diverse and inclusive workforce, with employment equity as a key focus.
Preference will be given to candidates from designated groups, and persons with disabilities are encouraged to apply.
The Administrative Assistant will support client services and play a key role in maintaining strong customer relationships.
The position requires excellent administrative skills combined with a client-focused approach to ensure quality service, customer retention, and referrals.
Key Responsibilities
Handle general administration (filing, scanning, correspondence)
Answer calls and welcome clients
Plan proactively for upcoming months
Prepare and maintain client files
Assist with client queries, instructions, renewals, and claims follow-ups
Manage all products and office admin tasks
Schedule appointments and manage the adviser’s diary
Provide intermediary support services to clients (policies, procedures, etc.)
Maintain CRM systems and asset registers
Minimum Requirements
Grade 12 (Matric)
RE5 qualification (required)
NQF Level 4 in Short-Term Insurance (advantageous)
2–3 years’ experience in short-term insurance
Fluent in English and at least one other official South African language
Computer literate (MS Office)
Competencies
Strong organisational and planning skills
Team player with attention to detail
Excellent client service orientation
How to Apply
Interested candidates must apply via the PSG Careers portal:
🔗 PSG Careers or view vacancies here: Browse Vacancies
Applications close on 19 August 2025.
If you don’t hear back within two weeks of applying, please consider your application unsuccessful.