Location: Gauteng
Performance Area:
Provide support to stakeholders
Ensure visitors are welcomed and assisted;
Provide required information to walk in clients
Direct walk-in clients to relevant departments.
Operating the Switchboard
Answer incoming calls
Transfer calls to relevant departments;
Take massages and forward to relevant personnel.
Manage Reception Area
Accept documents on behalf of the Chamber/ Units
Send communication to the Chamber/ Units to collect documents
Ensure that there is a person at the reception at all times
Requirements:
Matric qualification. A secretariat administration qualification will be an added advantage
Minimum of 1 years of experience working as switchboard operator/ receptionist.
Knowledge and skills
Knowledge and understanding of:
Customer service
Knowledge of operating the switch board;
Paying attention to detail
Working independently and in a team.