Primary Care.
Position: Dental Receptionist (Registered Dental Assistant)
Location: Intercare Wonderboom Medical & Dental Centre, Pretoria, Gauteng
Company: Intercare Group South Africa
Employment Type: Permanent
Posted: 04 June 2025
Closing Date: 18 June 2025
Industry: Healthcare and Hospitals
Experience Level: Entry-Level
Job Function: Administrative
About the Role
Intercare is a progressive healthcare organization committed to delivering value-based care and making a meaningful difference in people’s lives. Our core values — People-Centredness, Integrity, Inclusivity, Excellence, and Innovation — guide all that we do.
We are currently hiring a Dental Receptionist at our Wonderboom Medical & Dental Centre in Pretoria North. This role is ideal for someone energetic and passionate about providing outstanding customer service in a healthcare setting. The receptionist will manage patient interactions, perform front-desk duties, and handle payments in line with our service standards and values.
Key Responsibilities
Deliver courteous, professional, and efficient telephone and reception services
Assist patients with completing necessary forms and accurately record information
Handle all aspects of the patient visit – from appointment booking to check-in and payment processing
Direct patients to the correct service or healthcare professional
Maintain strict patient confidentiality as required by POPIA
Keep the reception area clean and orderly
Refer urgent cases to the nursing team following established protocols
Respond to basic billing queries and escalate where needed
Collect co-payments and outstanding balances as per Intercare’s policies
Complete daily cash-ups and follow banking procedures
Requirements
Matric / Grade 12 qualification (minimum)
Previous front-line customer service experience is an advantage
Computer literacy is essential
Experience with the GoodX system is beneficial
HPCSA registration as a Dental Assistant is advantageous
If your personal goals and values align with ours, we encourage you to apply. At Intercare, we value diverse perspectives and welcome individuals who will contribute to and enrich our culture.
Apply at: https://intercare.simplify.hr
Note: If you do not hear back within 6–12 weeks after the closing date, please consider your application unsuccessful.