Discovery Health has announced a Long Term Insurance Learnership opportunity within its KZN Service Team for young South Africans interested in building a career in the financial services industry. The opportunity is designed to combine structured learning with practical workplace experience.
The learnership is offered through Discovery Health and focuses on medical aid client servicing, claims, new business, health benefits administration and exposure to long-term insurance operations. Successful candidates will work towards a nationally recognised Further Education and Training Certificate (FETC) in Long Term Insurance at NQF Level 4.
The programme is aimed at young people aged between 18 and 25 who have completed Grade 12 and meet the specified subject requirements. Applicants should have good communication skills, basic computer knowledge and an interest in customer service.
The learnership offers an opportunity to gain practical workplace experience while developing skills in client relations, administration, compliance and financial services. Candidates must not have formal employment experience, a completed tertiary qualification or previous learnership experience.
Discovery has not disclosed the salary or stipend for this opportunity. The advertisement is dated 29 September 2026, but a specific application closing date is not provided in the available advert.
Qualified candidates are encouraged to submit their applications before the closing date.
What is the Long Term Insurance Learnership opportunity?
The Discovery Health Long Term Insurance Learnership is a structured training opportunity that combines theoretical education with practical experience in a workplace environment. Its main purpose is to prepare young candidates for entry-level roles in the insurance and financial services sectors.
The programme falls under Discovery Health’s KZN Service Team, with exposure to client servicing, claims, new business initiatives and compliance. Learners will also gain experience in medical aid administration and customer support.
Through this programme, learners can develop an understanding of how financial services organisations manage customer queries, process requests, communicate product information and maintain service standards. The qualification provides a foundation for candidates who want to pursue a career in insurance or related administrative and customer-facing positions.
Why could this opportunity be valuable?
A learnership can help young people bridge the gap between completing school and entering the workplace. By combining formal learning with practical duties, this programme gives successful candidates an opportunity to understand workplace expectations while developing industry-relevant skills.
Learners may develop the following capabilities:
- Customer service: Handling enquiries professionally and helping clients resolve their queries.
- Communication: Explaining information clearly through telephone and other service channels.
- Administrative accuracy: Working carefully with customer information, claims and service requests.
- Problem-solving: Assessing queries and identifying appropriate solutions.
- Digital skills: Becoming familiar with workplace servicing tools and basic office applications.
- Compliance awareness: Understanding the importance of following procedures and keeping information accurate.
- Time management: Prioritising tasks while working towards service delivery targets.
These skills are useful in medical aid administration, insurance, banking, financial services, call centres and general customer support. Employers value candidates who can communicate effectively, work accurately, learn new systems and handle customer enquiries professionally.
The NQF Level 4 qualification can also strengthen a learner’s foundation for pursuing further opportunities in insurance and financial services, subject to the requirements of future positions.
Quick Overview
Item Details Opportunity Long Term Insurance Learnership Company Discovery Health Location KwaZulu-Natal (KZN) Closing Date Not specified in the advert Salary/Stipend Not disclosed Employment Type Learnership Industry Financial Services and Insurance Target Group Young people aged 18–25 who meet the eligibility criteria Application Method Not specified in the supplied advert.
What will successful candidates do?
Successful candidates will receive structured training and practical exposure to the operations of Discovery Health’s KZN Service Team. The programme is designed to help learners understand how customer service, claims administration, business initiatives and compliance contribute to the delivery of financial and health-related services.
Learners will also develop an understanding of medical aid administration and the use of digital tools in a customer service environment. The experience is intended to build the knowledge and workplace capabilities needed for entry-level positions in the industry.
As learners progress, the skills developed through the programme can help prepare them to handle customer queries, support administrative processes and work towards service delivery targets.
Main responsibilities include:
- Participating in the structured learning programme and completing the required workplace training.
- Gaining exposure to long-term insurance operations, including customer service, claims and compliance.
- Supporting medical aid members and other stakeholders with enquiries through telephone and relevant service channels.
- Helping resolve customer queries in a professional and service-focused manner.
- Learning about product updates to ensure that information provided to customers remains accurate.
- Developing an understanding of digital servicing platforms and the tools used to assist members.
- Supporting processes related to new business and health benefits administration.
- Working towards established performance standards and service delivery targets.
Who should apply?
This opportunity is best suited to young South Africans who have completed Matric and want to enter the insurance or financial services industry without prior formal employment experience.
Candidates should be comfortable communicating with customers, learning new computer systems and working with information that requires accuracy. An organised approach, a willingness to learn and the ability to work both independently and with a team will be valuable in this environment.
Applicants who have started but not completed a tertiary qualification may have an advantage, provided they meet the programme’s other eligibility conditions. However, candidates who have already completed a tertiary qualification or are currently engaged in post-Matric studies do not meet the stated requirements.
The advert does not specify a professional licence or an existing industry certification as a requirement. Instead, applicants must meet the educational, age, experience and computer-skills criteria set out by Discovery.
Requirements
Applicants must meet the following requirements to be considered for the Discovery Health Long Term Insurance Learnership:
- Must have completed Grade 12 (Matric).
- Must have achieved at least Level 4 (50%) in Mathematics.
- Must have achieved at least Level 4 (50%) in English.
- Must have achieved at least Level 5 (60%) in Mathematical Literacy, where applicable to the stated subject requirements.
- Must have achieved at least Level 4 (50%) in a second language.
- Must be between 18 and 25 years old.
- Must not be engaged in post-Matric studies.
- Must not have a completed tertiary qualification.
- Must not have formal employment experience. Part-time informal work experience is an advantage.
- Must not have completed a previous learnership.
- Must have effective written and verbal English communication skills.
- Must possess basic computer skills, particularly in MS Excel and MS Outlook.
- An incomplete tertiary qualification may be an advantage.
Important: The advertisement lists requirements for Mathematics and Mathematical Literacy. Applicants should check the official application details to confirm how these subject requirements apply to their school results.
Discovery also states that its approved Employment Equity Plan and targets will be considered during recruitment. The company encourages applications from people with disabilities.
Salary or Stipend
The job advertisement does not disclose the salary or remuneration package.
No additional employee benefits were listed in the advert.
Applicants who need clarity on the stipend or any financial arrangements should consult the official vacancy information or contact Discovery through its authorised recruitment channels.
Important Working Conditions
The advertisement identifies the opportunity as a learnership combining structured learning with practical workplace experience in the financial services industry.
The programme includes exposure to customer servicing, claims, new business, health benefits administration and compliance. Successful candidates may be required to handle customer enquiries through telephone and other relevant service channels as part of the programme’s workplace learning and subsequent job functions.
No specific working hours, shift arrangements, weekend duties, travel requirements or hybrid working arrangements were disclosed in the advertisement.
Insider Tip
Insider Tip: Tailor your CV to highlight your Matric subjects and marks, written and verbal communication skills, and familiarity with MS Excel and MS Outlook. If you have helped customers, handled administrative tasks or developed computer skills through informal work, school projects or community activities, describe those experiences honestly. Prepare examples that demonstrate attention to detail, problem-solving, teamwork and your ability to learn quickly. Make sure your CV clearly reflects your eligibility for the age and experience requirements.
How to Apply
Interested candidates should consult Discovery’s official careers website and locate the Long Term Insurance Learnership – Discovery Health (KZN Service Team) vacancy.
The supplied advertisement does not provide a direct application link, a specific closing date or a list of mandatory supporting documents. Applicants should therefore check the official vacancy listing for the application procedure and any document requirements before submitting an application.
Before applying, ensure that your personal information is accurate and that your educational qualifications, subject marks and relevant skills are clearly presented. Check that you meet the age, study-status and previous-employment conditions.
The advertisement is dated 29 September 2026, but the application deadline has not been specified in the information provided. Candidates should confirm whether applications are still open through Discovery’s official recruitment platform.
Final Thoughts
The Discovery Health Long Term Insurance Learnership is an opportunity for eligible young people to gain structured training and practical exposure to insurance, medical aid administration and customer service.
It may be particularly suitable for Matriculants aged 18–25 who meet the subject requirements, have basic computer skills and want to begin a career in financial services. Applicants must also satisfy the restrictions relating to tertiary studies, formal employment and previous learnership participation.
Since the advertisement does not state a closing date or stipend, interested candidates should verify these details on Discovery’s official careers platform before proceeding.
Applicants who meet the requirements should submit their application before the closing date.