External Sales and Service Advisor OBR.
Location: Pretoria.
Type: Full-time.
Closing Date: 6 October 2025.
Job ID: R40718.
About the Role
FNB is looking for an External Sales and Service Advisor to deliver exceptional customer experiences by understanding client needs and offering tailored financial solutions.
This role requires meeting sales targets, building strong client relationships, and ensuring compliance with governance and company policies.
Key Responsibilities
Apply sales processes to achieve targets and grow client relationships.
Retain and grow the customer base by identifying new opportunities.
Sell packaged financial solutions and maximise cross-selling.
Drive adoption of digital and self-service options.
Maintain in-depth knowledge of FirstRand-approved products and processes.
Deliver customer service that meets quality and turnaround standards.
Complete accurate administration and reporting.
Collaborate with internal teams and maintain stakeholder relationships.
Ensure adherence to governance, compliance, and ethical standards.
Requirements
FSCA-recognised FAIS NQF Level 5 qualification (or higher).
First Level Regulatory Examination completed.
Strong customer service, sales, and communication skills.
Must pass a credit record check (per NCA requirements).
What You’ll Gain
Opportunities to network and collaborate.
A dynamic, innovative, and challenging work environment.
Professional and personal growth in a leading banking brand.
Employment Equity
All appointments align with FirstRand Group’s Employment Equity plan. The bank supports the inclusion and advancement of individuals with disabilities, with confidentiality assured unless disclosure is legally required.