Fedelity Services Group.

Fidelity Services Group.


Position: Reaction Officer.


Location: Johannesburg, Gauteng.


Type: Permanent.


Closing Date: 30 September 2025.


Industry: Security & Investigations.

Functional Area: Operations.


Role Purpose

The Reaction Officer will be responsible for ensuring that all site-specific security requirements are met while delivering professional and efficient service to clients at all times.


Minimum Requirements

Matric/Grade 12.

Grade B PSIRA accreditation with Response.

At least 3 years’ experience in the security industry.

No criminal record and willingness to undergo regular checks.

Physically fit and medically healthy.

Computer literacy is an advantage.

Previous estate/residential security experience essential.

Must reside in Johannesburg.

Valid Code 8/10 Driver’s Licence.

Firearm competency for business purposes (Handgun, Shotgun, Rifle).


Key Duties

Safeguarding property and people.

Conducting patrols and monitoring access points.

Handling entrance and exit control.

Responding promptly to alarms and incidents.

Writing reports and completing registers.

Carrying out duties as per standard security training.

Following instructions accurately and working effectively under pressure.


Additional Information

Preference will be given to existing employees, with appointments based strictly on merit.

In line with transformation policies, Historically Disadvantaged and Black Female Candidates are strongly encouraged to apply.

Fidelity Services Group upholds fair practice, business ethics, and the continuous development of employees as a core priority.

If you do not receive feedback within 10 working days after the closing date, please consider your application unsuccessful.