Location: Johannesburg
Description
This program is your first step into the world of banking. You’ll gain the knowledge and hands-on experience needed to help clients across person , prestige, and private banking. Through structured learning and practical
training, you’ll learn how to assist with everyday banking needs from opening accounts and retrieving statements to helping with debit order queries. You’ll also develop
the skills to quickly understand and solve client needs while following the right processes, product guidelines, and important banking regulations like FAIS. By the end of the program, you’ll be ready to deliver professional, friendly, and reliable service that makes a real difference to our clients.
Qualifications:
● Undergraduate Degree
Field of Study: Bachelors Degree
Additional Information
Behavioural Competencies
Professionalism
Digital and Workplace Etiquette
Verbal and Written Communication
Teamwork and Collaboration
Self-Management
Time Management
Problem Solving and critical thinking
Learning Agility
Technical competencies
Banking Products and Service Knowledge
Regulatory and Compliance Knowledge
Transactional Processing skills
Risk and Fraud Management
Customer Service Delivery
This programme bridges academic learning with real-world experience, preparing you for a successful career in banking.