Location: Ekurhuleni
Salary: R3 000 Stipend
Qualifications and Requirements:
● Matric / Grade 12 (or equivalent)
SA Citizen
● Resident of City of Ekurhuleni (proof of residence is required)
● Computer literate
● Communication skills
● Customer service orientated
● Willing to work shifts, weekends and public holidays
Core Responsibilities: Training:
● Work for the employer as part of the learning process
● Be available for and to participate in all learning and work experience required by the learnership
● Comply with workplace policies and procedures
● Complete any timesheets or any written assessment tools supplies by the employer to record relevant workplace experience
● Attend all study periods and theoretical learning sessions with the training provider and undertake all learning conscientiously
Responsibilities: Placement:
● Work for the employer as part of the learning process
● Handling inbound and outbound calls
● Answer and process customer calls
efficiently, following company scripts and guidelines
● Assist customers with order placements, inquiries, complaints, and general support
● Provide clear and professional communication, ensuring customer satisfaction
● Accurately capture and update customer details in the system
● Follow up on customer queries and
unresolved issues to ensure timely resolution
● Work collaboratively with team members and supervisors to enhance call handling
● Maintain confidentiality and professionalism in all interactions
Closing Date: 25 June 2025