Location: Pretoria
Description:
The main purpose of this position is to provide a professional and courteous reception service to the SARB visitors.
The successful candidate will be responsible
Key performance areas:
Receive and welcome South African Reserve Bank visitors, maintaining a calm, courteous and professional demeanour at all times.
Organise self to ensure that work allocated is completed within set time and defined standards independently.
Receive, screen and respond to incoming telephone calls using own initiatives and where appropriate deal with queries and/or route calls to appropriate people.
Ensure that internal hosts are contacted timeously on arrival of visitors to the Bank.
Adequately respond to the public’s queries and redirect them to the relevant staff members where necessary.
Perform general administrative duties which include registering visitors, managing the allocation and return of visitors’ and parking cards as well as maintaining the visitors register.
Requirements
a Higher Certificate (NQF5) in Receptionist Skills, Office Administration or Call Centre;
registered PSIRA grade D/E officer would be an added advantage; and
two to three years’ of reception experience in a Corporate Environment.
Additional requirements includes:
Service delivery equipment/ tools/ machinery operating knowledge and skill
Service delivery reporting knowledge and skill; and
Service delivery knowledge and skill
Closing Date: 18 February 2026