Location: Johannesburg
PURPOSE:
The Receptionist is the first internal point of face-to-face or telephonic contact for the campus and is responsible for welcoming guests and greeting people who visit the campus and directing them appropriately. The Receptionist is also responsible for ensuring that the reception area is well
maintained and for co-ordinating the front-desk activities including but not limited to, distributing correspondence promptly, operating the switchboard and service desk efficiently and redirecting phone calls to the appropriate staff member or taking and delivering messages promptly when staff members are unavailable.
RESPONSIBILITIES
Creates an organised front office environment (orderly systems, clean, professional and neat).
Receives and welcomes prospective and current students, parents and guests by greeting and directing them appropriately.
Builds relationships with students and parents through professional interactions.
Meet and greet visitors
Offer Tea/ Coffee to all visitors.
Manage the announcement of visitors.
Ensure sound knowledge of the Organisation in order to direct enquiries efficiently and be able to provide information on the products and services offered.
Evaluate customer complaints and provide proper solutions within a 24 hour turn-around time.
COMPETENCIES (SKILL AND BEHAVIOURAL ATTRIBUTES):
1. SKILLS:
Advanced Communication – verbal
Switchboard
Time Management
Problem Solving
Decision Making
Organisational
2. BEHAVIOURAL ATTRIBUTES:
Attention to detail
Approachable
Patience
Interpersonal
Resilience & Flexibility
Ability to multitask and work under pressure
Confidentiality
QUALIFICATIONS:
Minimum requirement is Matric, or equivalent, with typing skills.
Computer literacy (MS Office) is essential.
Closing Date; 17 April 2026