Location: Pretoria West
Description
At RCL FOODS we and do things differently. We grow what matters! RCL FOODS is seeking a Receptionist to join our Milling division.
The Receptionist serves as the first point of contact for visitors, clients, and employees, ensuring a welcoming and professional environment. This role is responsible for managing the front desk, handling communications, and providing administrative support to enable smooth and efficient office operations.
Minimum Requirements
Matric
Excel Advance Course Certificate
2 + Years experience in Front Office role
Knowledge of Excel, Outlook, WBX, Sizanani, ATG, Linebooker, PRAGMA, Workflow
Skills Requirements:
Exceptional Communication Skills
Organisational Excellence
Multitasking & Prioritisation
Technical Proficiency
Strong Interpersonal & Social Skills
Problem Solving Ability
Reliability & Professionalism
Customer Service Excellence
Adaptability & Flexibility
Teamwork & Collaboration
Responsibilities:
Front Desk & Visitor Management
• Greet and welcome visitors, clients, and staff professionally and warmly, creating a positive first impression of the organisation.
• Manage visitor logs, and direct guests to appropriate personnel or departments.
• Maintain a clean, organised, and professional front desk area always.
Communication Handling
• Answer, screen, and forward incoming phone calls efficiently.
• Handle walk in enquiries, emails, and general correspondence.
• Ensure messages reach the correct staff members promptly and accurately.
• Receive and distribute mail, parcels, letters, and faxes.
Internal Coordination
• Facilitate communication between departments and notify staff of visitor arrivals or important calls.
• Assist with office logistics and support junior administrative personnel where applicable.
Professional Office Environment
• Ensure that the reception and broader office environment are organised, welcoming, and aligned with the company’s professional image.
• Deliver high quality customer service that contributes to smooth and efficient daily operations.
Closing Date: 2026/05/15