Location: Fourways
Introduction:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Job Objectives:
To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
To maintain high levels of accuracy when scanning merchandise and collecting
payment for goods purchased, including actioning clubcard rewards.
To ensure the safe handling of cash at all times.
To proactively promote the Clicks’ clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
To efficiently execute and maintain all merchandising and general housekeeping
duties according to store and visual merchandise standards.
To support the Group’s vision to be the customer’s first choice health and beauty
retailer by living and driving the company values.
To maintain updated knowledge on products, ranges, promotions, and events in order to provide the correct information to customers at all times.
Knowledge:
Basic maths calculations
Retail/FMCG background and understanding of merchandising and promotions principles
Understanding of stock management procedures
Knowledge of customer service excellence
Requirements:
Experience:
Desirable: experience in a customer facing role within a retail/FMCG store operations environment
Education:
Essential: Grade 12
Desirable: Maths 50% and English 50% at Grade 12 level
Closing Date: 05 January 2026