Position: Wellness Assistant
Location: Mall of Tembisa, Gauteng
Company: Clicks Group
Contract: Permanent
Closing Date: 7 August 2025
Remuneration: Market-related
Employment Equity: Yes
About the Role
Clicks is looking for a Wellness Assistant to provide exceptional customer service by offering knowledgeable advice on healthcare, nutrition, and supplements.
This role aims to drive sales, build customer loyalty, and ensure an appealing in-store experience.
Key Responsibilities
Provide advice on healthcare, nutritional, and supplement products to meet customer needs.
Promote, cross-sell, and upsell a broad range of healthcare brands to achieve sales targets.
Ensure stock availability and proper rotation to prevent wastage and losses.
Maintain high standards of hygiene and cleanliness in the store.
Assist with product merchandising following company guidelines.
Adhere to store operating procedures and risk management policies.
Continuously develop product knowledge and share information with team members to ensure service continuity.
Requirements
Knowledge:
Basic understanding of health, fitness, and supplements.
Basic knowledge of retail operations (stock management, merchandising, risk management).
Skills:
Strong communication and interpersonal abilities.
Customer-focused with good selling and merchandising skills.
Basic computer literacy (advantageous).
Experience:
At least 1 year of experience in a related role.
Experience with sports nutrition and vitamin products.
Customer service and sales experience in retail.
Education:
Matric (Grade 12).
A qualification in sports, fitness, or nutrition is advantageous.
Minimum of 50% in Mathematics (or 60% in Mathematical Literacy), 50% in English, and a pass in Life Science (advantageous).
Competencies
Building relationships and networking.
Persuasion and influencing.
Following procedures and instructions.
Delivering results and meeting customer expectations.
Communication and presentation skills.
Achieving personal and work goals.
Note: Only applicants meeting the minimum requirements will be contacted. This position is aligned with Employment Equity objectives, and people with disabilities are encouraged to apply.
For assistance with the application process: Tel: 010 140 3099 | Email: clickssupport@pnet.co.za