Position: Receptionist – Investec
Company: Excellerate JHI
Location: Sandton, Gauteng
Type: Permanent
Industry: Real Estate
Experience: Entry-level (3 years’ admin experience required)
Posted: 1 August 2025
About Us
Excellerate JHI is a leading real estate services company, blending global standards with local expertise to deliver customised, high-performance solutions.
We work with property owners and occupiers across buying, selling, leasing, valuing, and managing assets.
Our focus on quality, innovation, and client success sets us apart in the industry.
Why Join Us?
Be part of a forward-thinking, entrepreneurial culture.
Collaborate with top property professionals.
Access growth opportunities for personal and career development.
Work in an environment where your contributions are valued and celebrated.
Role Overview
As a Receptionist, you’ll be the first point of contact for clients and visitors, ensuring a professional and welcoming experience. Your duties include:
Managing the front desk and handling the switchboard.
Keeping the reception area neat and organised.
Controlling meeting room bookings.
Providing general administrative support, including procurement administration for the centre management team.
Occasionally working at the Information Kiosk (weekends/public holidays) and managing gift card sales.
Engaging tenants monthly to obtain sales figures, working closely with Customer Services Officers.
Minimum Requirements
Grade 12 or equivalent.
3 years’ administrative experience (including switchboard management).
Retail shopping centre experience (advantageous).
Strong telephone etiquette and communication skills.
Computer literacy (MS Office).
Additional Skills
Methodical and detail-oriented.
Strong teamwork and multitasking abilities.
Excellent interpersonal skills for client and stakeholder engagement.
Strong administrative and organisational skills.
Key Responsibilities
Receive and assist walk-in clients, visitors, and tenants.
Log and follow up on enquiries and complaints using the Call & Query System.
Support security, cleaning, and parking contractors with requests.
Manage wheelchair bookings (if applicable).
Handle auditorium bookings, post distribution, and PA announcements.
Maintain up-to-date contact information for tenants and emergency services.
Prepare letters, typing, and other admin tasks for the Building Manager.
Assist with communications to tenants during maintenance issues (e.g., aircon/lift breakdowns).
Employment Equity
Excellerate JHI is committed to diversity and equity. Preference may be given to candidates who align with our employment equity plan. Persons with disabilities are encouraged to apply.