Location: Johannesburg
Responsibilities:
Capturing of manual payments on the system
Validation of EFT payments that have missing information.
Follow up on monies received with no documentation
Follow up on documentation received with no payment
Agree allocations from third party source documents to bank statements
Provide administrative support to the Returns Department with regard to administration of payments received, online returns and liable person.
Receive and escalate proof of payment of unknown deposits to allocate.
Follow up on unallocated cash on all statuses (deleted, suspended, prosecution and liquidated)
Trace unallocated deposits and refer to Finance to allocate.
Payment splits (reconciling lump sum payments to multiple branches) to different employer codes
Compiling documents for refunds
Allocation of payments received to the correct employer codes and periods
Transferring of payments from one employer to the other
Knowledge/Experience/Skills/Requirements
Good verbal and written communication skills
Ability to listen and give feedback
Be able to persuade members to provide information required
Must at all times be diplomatic and assertive
Ability to work independently and accurately
Qualifications
Matric (standard 10) with Business Economics, Accounting, (Mathematics optional) will be an advantage
1 year experience
6 months to 1 year business administration working experience
Computer literacy, Microsoft, Email, Excel Word
Studying towards a business administration short course will be an advantage