Location: Johannesburg
Description
We have an exciting opportunity for a young and energetic person to join our Contact Centre.
Duties and Responsibilities:
Customer relationship building management
Provide customers with product and service information
Problem solving tasks during shift
Handle and take full responsibility for customer related queries
Key Competencies and Skills
Strong verbal and written communication skills
Listening skills
Problem analysis and problem solving
Customer service orientation
Team work
Stress tolerance
Requirements:
● Grade 12
● Minimum 2 years experience in a Call Centre