Location: Johannesburg
We have an exciting opportunity for a young and energetic person to join our Contact Centre.
Duties and Responsibilities:
Customer relationship building management
Provide customers with product and service information
● Problem solving tasks during shift
● Handle and take full responsibility for customer related queries
Key Competencies and Skills
● Strong verbal and written communication skills
● Listening skills
● Problem analysis and problem solving
● Customer service orientation
● Team work
● Stress tolerance
Further requirements:
Requirements:
● Grade 12
● Minimum 2 years experience in a Call Centre