Clover is recruiting for an Administrative Controller: Customer Master position in its Commercial department in Roodepoort, Gauteng. The vacancy is a permanent opportunity for one successful candidate.
The main purpose of the role is to create, maintain and ensure the accuracy of Customer Master records for the Group and its business partners. The successful candidate will also provide administrative support through record management, documentation processing, reporting and resolving data discrepancies.
The ideal candidate should have relevant experience applying job-related concepts, techniques and processes at the required level. Candidates must also have fluent Business English and intermediate computer literacy.
The advertisement does not disclose a salary or remuneration package. Applications for the position close on 14 October 2026, and the vacancy carries reference number CLO260618-1.
Qualified candidates are encouraged to submit their applications before the closing date.
What is the Administrative Controller: Customer Master opportunity?
The Administrative Controller: Customer Master role focuses on maintaining accurate and reliable customer information within Clover’s business systems. This makes the position important to day-to-day operations because customer records need to be correctly created, updated and maintained.
The position sits within the Commercial department and involves working with internal users and business partners. The employee will also respond to customer master-related queries and assist users when they experience problems with customer information or related processes.
Overall, the role combines administration, data management, customer master support and problem-solving. By keeping records accurate and resolving discrepancies, the successful candidate will help support efficient business processes across the organisation.
Why could this opportunity be valuable?
This position can provide practical experience in administration, customer data management, Excel-based processing, record maintenance and business support.
The successful candidate can also develop problem-solving and decision-making skills by dealing with logged calls, data discrepancies and user queries. Experience working with customer master information can be useful in administrative, commercial, data management and business support environments.
Employers value professionals who can maintain accurate records, work systematically, meet service-level requirements and use technology effectively. These skills can be transferable to a range of administrative and operational roles.
Quick Overview
Item Details Opportunity Administrative Controller: Customer Master Company Clover Location Roodepoort, Gauteng, South Africa Closing Date 14 October 2026 Salary/Stipend Not disclosed Employment Type Permanent Industry Administrative Target Group Candidates with relevant experience, Grade 12 or National Certificate Application Method Not specified in the advert
What will successful candidates do?
The successful candidate will be responsible for keeping Clover’s Customer Master records accurate and up to date. This includes creating new customer accounts according to established rules and standards, as well as maintaining existing records when operational requirements change.
The role also involves working with Excel files and customer account applications. The employee will prepare files for bulk account creation and maintenance while ensuring that information is correctly formatted.
Another important part of the position is providing support to users and business partners. The successful candidate will monitor customer master-related calls, respond within the required service levels and assist with troubleshooting and problem-solving.
Main responsibilities include:
• Create new customer accounts in line with Clover’s established standards.
• Download customer account applications and prepare Excel files for bulk account creation.
• Format and prepare Excel spreadsheets used for bulk customer master maintenance.
• Update and maintain existing customer records to meet operational requirements.
• Monitor the call logging system for Customer Master-related queries.
• Respond to logged calls promptly and within applicable service-level agreements.
• Provide guidance and assistance to users dealing with Customer Master-related matters.
• Support internal users and business partners with Customer Master queries.
• Assist with troubleshooting and resolving customer master-related problems.
• Provide relevant information to support business processes.
Who should apply?
This opportunity is suited to candidates with relevant experience in applying job-related concepts, techniques and processes at the required level.
Applicants should have Grade 12 or a National Certificate and be comfortable working in an administrative environment. Fluent Business English and intermediate computer literacy are also required.
The role would suit someone who is organised, proactive and comfortable working with records, documentation, Excel files and user queries.
No specific professional licence or additional certification is listed in the advertisement.
Requirements
Candidates must meet the requirements specified by Clover for the position:
- Grade 12 or National Certificate.
- Relevant experience in applying job-related concepts, techniques and processes at the required level.
- Fluent Business English.
- Intermediate computer literacy.
- Proactive and action-oriented approach.
- Effective problem-solving and decision-making ability.
- Ability to maintain high standards.
- Commitment and motivation.
- Ability to lead and drive change for improvement.
- Ability to plan and organise.
- Ability to apply expertise and technology.
- Administrative capabilities.
Salary or Stipend
The job advertisement does not disclose the salary or remuneration package.
No additional employee benefits were listed in the advert.
Important Working Conditions
The position is based in Roodepoort, Gauteng, and is a permanent role within Clover’s Commercial department.
The advertisement does not specify shift work, weekend work, hybrid arrangements, travel requirements, working hours, physical demands or a driver’s licence requirement.
Insider Tip
Insider Tip: Candidates should tailor their CV to highlight administrative experience, accurate record-keeping, Excel or computer skills, problem-solving and experience supporting users or business processes. If you have worked with customer information, account maintenance, data discrepancies or service-level requirements, make those responsibilities easy for the recruiter to identify.
How to Apply
Interested candidates should apply for the Administrative Controller: Customer Master vacancy through the application process associated with Clover’s recruitment advertisement.
The closing date is 14 October 2026. Candidates should ensure that their application information is complete and accurately reflects their qualifications and relevant experience.
The advertisement does not specify any additional documents that applicants must submit.
Final Thoughts
The Clover Administrative Controller: Customer Master vacancy could suit candidates with administrative experience who are confident working with customer records, Excel files, technology and business support processes.
The permanent position offers experience in customer master data management, administration, troubleshooting and supporting internal users and business partners. These are transferable skills for a range of administrative and commercial roles.
Candidates interested in the opportunity should take note of the 14 October 2026 closing date and ensure their applications are submitted on time.
Applicants who meet the requirements should submit their application before the closing date.