Clover has announced an exciting opportunity for young South Africans through its Learner: CSC Call Centre Vacation Work Programme 2026/2027. The programme is aimed at enthusiastic individuals who want to gain practical workplace experience in customer service and call centre operations.
The opportunity is based at Clover’s Customer Service Centre offices in Roodepoort, Gauteng, and will run from December 2026 to January 2027.
This is a temporary employment opportunity offering participants valuable exposure to a professional working environment. Successful candidates will learn how to handle customer enquiries, resolve complaints, capture orders and communicate effectively with customers.
The programme is suitable for unemployed young people who have completed Grade 12 within the past five years and meet the academic and computer literacy requirements.
Clover is recruiting 10 candidates for this opportunity. The salary or stipend has not been disclosed in the advertisement.
Applications close on 5 November 2026. Interested applicants should ensure they meet all the requirements before submitting their applications.
Qualified candidates are encouraged to submit their applications before the closing date.
What is the Learner: CSC opportunity?
The Learner: CSC position is a temporary workplace experience opportunity within Clover’s Customer Service Centre.
The programme has been designed to introduce young people to the daily responsibilities of working in a call centre environment. Participants will gain practical experience assisting customers, processing orders and dealing with different customer service situations.
Working within the Customer Service Centre, successful applicants will support customer service operations by responding to enquiries, communicating with relevant departments and helping resolve customer complaints.
The overall objective is to develop essential workplace skills while contributing to Clover’s customer service activities during the December 2026 to January 2027 period.
Why could this opportunity be valuable?
Gaining experience in a customer service environment can help young people build a foundation for future employment.
Participants will have an opportunity to develop communication, problem-solving, teamwork and computer skills while learning how professional customer service operations function.
The experience may also help candidates understand how businesses manage customer relationships, process orders and resolve service-related challenges.
These skills are useful across several industries, including:
- Banking and financial services.
- Retail and wholesale.
- Telecommunications.
- Insurance.
- Sales and marketing.
- Administration.
- Call centres and customer support.
Employers value candidates who can communicate professionally, work with customers, handle information accurately and contribute positively to a team.
Quick Overview
Item Details Opportunity Learner: CSC Company Clover Location Roodepoort, Gauteng Closing Date 5 November 2026 Salary/Stipend Not disclosed Employment Type Temporary Industry Customer Service Target Group Unemployed Grade 12 graduates Application Method Not specified in the supplied advert
What will successful candidates do?
Successful candidates will assist Clover’s Customer Service Centre with daily customer service activities. This includes communicating with customers, handling incoming and outgoing interactions and ensuring that customer enquiries receive appropriate attention.
Participants will also gain practical experience in order processing, customer account communication and working with different stakeholders to resolve customer-related issues.
The role requires individuals who can work accurately, communicate clearly and contribute towards achieving team objectives.
Main responsibilities include:
- Deliver professional customer service and assist customers with their enquiries.
- Handle incoming and outgoing customer interactions.
- Help resolve customer complaints by communicating with the relevant departments.
- Capture customer orders accurately and ensure they are processed within the required timeframes.
- Confirm customer orders according to established operating procedures.
- Notify customers when their accounts have been placed on hold.
- Communicate order-related challenges to the appropriate stakeholders.
- Introduce customers to additional Clover and Principal products.
- Explain product features, benefits and available special offers.
- Work closely with colleagues to achieve departmental targets.
- Participate in team meetings and support a positive working environment.
- Share relevant information and take responsibility for assigned duties.
Who should apply?
This opportunity is ideal for unemployed young South Africans who have completed Grade 12 and are interested in starting a career in customer service, administration or call centre operations.
Candidates should be comfortable communicating with different people, working with computers and handling information accurately.
Applicants who are motivated, reliable, organised and willing to learn may find this programme particularly valuable.
Previous call centre experience is not listed as a requirement. However, candidates should demonstrate good communication skills, a customer-focused attitude and the ability to work effectively with others.
Requirements
Applicants must meet the following requirements to be considered for the Clover Learner: CSC opportunity:
- Grade 12 or an equivalent NQF Level 4 qualification.
- Matric must have been completed within the past five years, between 2021 and 2025.
- A minimum average of 55% for English and Mathematics or Mathematical Literacy.
- Advanced computer literacy.
- Must currently be unemployed.
- Must not have participated in a learnership programme before.
Additional competencies:
Successful candidates should demonstrate the following competencies:
- Proactive and action-oriented.
- Honest and consistent.
- Ability to maintain high standards.
- Effective interpersonal skills.
- Commitment and motivation.
- Ability to collaborate with others towards common objectives.
- Customer-focused attitude.
- Effective communication skills.
- Ability to apply numerical principles.
Salary or Stipend
The job advertisement does not disclose the salary or remuneration package.
No additional employee benefits were listed in the advert.
Important Working Conditions
The following working conditions are specified in the advertisement:
- Work location: Clover Customer Service Centre offices in Roodepoort, Gauteng.
- Employment type: Temporary.
- Programme period: December 2026 to January 2027.
- Positions available: 10.
No additional working conditions were specified in the advertisement.
Insider Tip
Insider Tip: When applying for this opportunity, make sure your CV clearly highlights your Matric results, especially your English and Mathematics or Mathematical Literacy marks. Include your computer skills, communication abilities and any experience involving customer interaction, teamwork or administration. Even if you have never worked in a call centre, demonstrate that you are confident, willing to learn and able to communicate professionally. Prepare examples of how you would handle an unhappy customer or resolve a problem calmly, as these are relevant situations in customer service interviews.
How to Apply
Interested candidates should submit their applications through Clover’s official recruitment platform.
Applicants should search for the position using the following details:
- Company: Clover
- Job Title: Learner: CSC
- Reference Number: CLO261028-2
- Location: Roodepoort, Gauteng
- Closing Date: 5 November 2026
Before submitting your application, ensure that your personal information, educational qualifications and contact details are accurate and complete.
The supplied advertisement does not specify particular supporting documents or provide a direct application link.
Applicants are encouraged to use Clover’s official recruitment platform to locate the vacancy and follow the application instructions.
Final Thoughts
The Clover Learner: CSC Vacation Work Programme is a valuable opportunity for unemployed young people who want to gain practical experience in customer service and call centre operations.
With 10 temporary positions available, successful applicants will have an opportunity to develop transferable workplace skills, gain exposure to a professional organisation and strengthen their future employment prospects.
Interested candidates who meet the Grade 12, academic performance and other eligibility requirements should not miss the application deadline of 5 November 2026.
Applicants who meet the requirements should submit their application before the closing date.