Clover Learner

by

Applications Open 10 Positions Available

Company: Clover
Position: Learner: CSC
Location: Roodepoort, Gauteng
Programme: Call Centre Vacation Work Programme
Duration: December 2026 – January 2027
Job Type: Temporary
Department: Customer Service Centre
Reference Number: CLO261028-2
Closing Date: 18 November 2026
Minimum Qualification: Grade 12 / Matric

Introduction

Are you an unemployed young South African looking for an opportunity to gain valuable workplace experience? Clover is inviting applications from suitably qualified candidates for its Customer Service Centre (CSC) Vacation Work Programme.

The programme offers 10 temporary opportunities for young people who want to gain practical experience in customer service and call centre operations.

Successful applicants will be placed at Clover’s Customer Service Centre offices in Roodepoort, Gauteng, from December 2026 to January 2027.

This is an excellent opportunity to develop professional skills, improve communication abilities and gain exposure to the working environment of a leading South African organisation.

Quick Job Details

Information

Details

Company

Clover

Position

Learner: CSC

Reference

CLO261028-2

Number of positions

10

Location

Roodepoort, Gauteng

Duration

December 2026 – January 2027

Job type

Temporary

Qualification

Grade 12

Closing date

18 November 2026

Minimum Requirements

Applicants must meet the following requirements to be considered:

  • Grade 12 or an equivalent NQF Level 4 qualification.
  • Matric completed within the past five years (2021–2025).
  • Minimum average of 55% for English and Mathematics or Mathematical Literacy.
  • Advanced computer literacy.
  • Must currently be unemployed.
  • Must not have participated in a learnership programme before.

Applicants should ensure that they meet the requirements before submitting their applications.

Duties and Responsibilities

Successful candidates will receive practical exposure to customer service operations and will be expected to perform various duties.

1. Customer Service

  • Provide high-quality customer service.
  • Handle inbound and outbound customer interactions.
  • Resolve customer queries and complaints by working with relevant stakeholders.
  • Communicate professionally with customers.

2. Customer Orders

  • Capture and confirm customer orders.
  • Ensure orders are captured accurately and on time.
  • Follow the daily call list when processing orders.
  • Confirm customer orders according to standard operating procedures.
  • Inform customers when their accounts are on hold.
  • Communicate order-related issues to relevant stakeholders.

3. Product Promotion and Sales

  • Promote Clover and Principal products.
  • Offer customers additional or new products.
  • Explain product features and special offers.
  • Support customer product-ranging requirements.

4. Teamwork and Cooperation

  • Assist team members in achieving team targets.
  • Participate in team meetings.
  • Support team values and objectives.
  • Share responsibility for completing assigned tasks.
  • Help maintain and organise visual management information.

Skills and Competencies

Clover is looking for candidates who demonstrate the following qualities:

  • Good communication skills.
  • Customer service orientation.
  • Interpersonal effectiveness.
  • Honesty and consistency.
  • Motivation and commitment.
  • Ability to work with others.
  • Problem-solving abilities.
  • Numerical skills.
  • Ability to maintain high standards.
  • Proactive and action-oriented attitude.

Why Apply for the Clover Vacation Work Programme?

This programme provides an opportunity to gain valuable workplace exposure before entering the permanent employment market.

Participants can develop practical knowledge of call centre operations, customer interactions, order processing and complaint resolution.

The experience may also help successful candidates strengthen their CVs and develop transferable skills that can be useful when applying for future opportunities in customer service, administration and other business-related careers.

How to Apply

Interested and suitably qualified candidates should submit their applications through Clover’s official recruitment platform.

Reference Number: CLO261028-2

Make sure you provide accurate personal information and submit the required supporting documents according to the official application instructions.

Closing Date: 18 November 2026

Apply before the closing date to avoid missing this opportunity

Apply