Location: Boksburg
Purpose of the role
To contribute to the success of the store through providing relevant, accurate information to customers, resolving customer queries to the best of your abilities ensuring that customers are always satisfied
Responsibilities:
● Contribute to the success of the company through excellent customer service
● Act as a host/hostess to customers who visit the business premises
● Provide information about the products and
services of the business through various channels
● Resolve customer queries
● Advise customers on the various processes in the business
● Ensure that customers are satisfied
● Manage the cash desk, assist with orders, exchanges and refunds
● Manage the business’s loyalty program
Requirements:
● Excellent communication skills
● Grade 12 / equivalent
● Excellent interpersonal relations
● Professional, empathetic and friendly
● Previous retail merchandising experience
● Attention to detail
● Excellent interpersonal relations
● Excellent customer service
● Self-confident, hardworking and lives by example
● Retail Experience will be an advantage
● Customer Service experience will be an added advantage
● Passion to serve
● Friendly, helpful, confident and engaging personality
● Genuinely liking to working with people
● Exceptional customer services
● Curious and assumes initiative
● Proficiency in English
● Ability to multi-task
Closing Date: 25 July 2025