Customer Experience Administrator

Customer Experience Administrator – 12-Month Contract.


Location: Rosebank Campus, Johannesburg, Gauteng.


Closing Date: 28 August 2025.


Company: Capsicum Culinary Studio (ADvTECH Group)

Overview
Capsicum Culinary Studio is seeking a professional and organised Customer Experience Administrator to manage the front desk at our Rosebank Campus.

The role involves welcoming visitors, handling incoming calls, and providing administrative support to the Campus Head and Customer Relations Officer.

Key Responsibilities

Oversee reception duties, greeting guests and directing calls to the appropriate extensions.

Provide administrative support to ensure smooth campus operations.

Assist with implementing and maintaining ad hoc projects when required by the Campus Head.

Minimum Qualifications

Grade 12 (compulsory).

Higher Certificate (preferred).

Proficiency in MS Office (full suite); advanced skills preferred.

Experience

At least 2 years in front office administration.

Experience in events coordination is advantageous.

1 year as an executive assistant.

Skills

Strong oral and written communication.

Excellent time management and planning abilities.

Willingness to learn and adapt.

Customer service-oriented with strong interpersonal skills.