Dis-Chem Pharmacies Limited is inviting applications for a Frontshop Assistant position at its Gandhi Square store in Johannesburg South, Gauteng.
The position is a permanent opportunity within Dis-Chem’s retail business and is aimed at entry-level candidates interested in customer service and retail operations.
The successful candidate will support customers at the point of sale while helping maintain well-stocked, correctly priced and neatly presented merchandise throughout the store.
Applicants should have Grade 12/Matric or a Senior Certificate. Between 0 and 6 months of retail experience is required, while one year of retail experience and a Retail Business Management certification would be advantageous.
The advertisement states that the salary is market-related. Applications close on 18 August 2026.
Qualified candidates are encouraged to submit their applications before the closing date.
What is the Frontshop Assistant opportunity?
The Frontshop Assistant role is a customer-facing retail position responsible for supporting the smooth operation of the frontshop at Dis-Chem’s Gandhi Square store.
The position exists to ensure customers can find products easily, receive helpful service and complete their purchases accurately. The employee also assists with merchandising, stock management, housekeeping and other day-to-day store activities.
As part of the retail team, the successful candidate contributes to maintaining Dis-Chem’s operational standards while helping the store achieve its customer service and sales objectives.
Why could this opportunity be valuable?
A Frontshop Assistant position can provide practical experience in several areas of retail, including customer service, cash handling, merchandising, stock control and point-of-sale operations.
The role can also help develop communication, numerical, problem-solving and organisational skills. Experience with retail systems and administration can be useful when applying for future retail, sales, cashier, store administration or customer service positions.
For candidates at the beginning of their careers, this type of experience can provide an opportunity to understand how a large retail pharmacy environment operates and how different store processes work together.
Quick Overview
Item Details Opportunity Frontshop Assistant Company Dis-Chem Pharmacies Limited Location Johannesburg South, Gauteng – Gandhi Square Closing Date 18 August 2026 Salary/Stipend Market-related salary Employment Type Permanent Industry Retail Target Group Entry-level candidates Application Method Submit CV
What will successful candidates do?
The successful candidate will combine customer service with practical retail duties. This includes keeping merchandise available and properly displayed, assisting customers with queries and ensuring products are correctly priced and presented.
The role also involves point-of-sale responsibilities. The employee will process customer transactions, handle approved payment methods, process loyalty cards and follow the required procedures for cash management.
Stock control and general store organisation are also important parts of the job. The Frontshop Assistant will help receive, move, rotate and count stock while reporting shortages, damage, expired products and suspicious activity to management.
Main responsibilities include:
- Keep shelves fully stocked, organised and presentable.
- Check merchandise for expiry dates and rotate stock appropriately.
- Replenish products from the storeroom when required.
- Follow up on customer requests for unavailable products.
- Ensure stock is placed in the correct storage and merchandising areas.
- Check that product labels, displays and prices are accurate.
- Report pricing discrepancies and stock problems to management.
- Keep the storeroom clean, organised and tidy.
- Develop product knowledge to assist customers effectively.
- Assist with back shopping, stocktaking and stock-file counts.
- Handle merchandise carefully to minimise losses.
- Process cash, card, voucher, coupon and other approved transactions.
- Handle authorised exchanges and returned merchandise.
- Process loyalty cards and applicable partner loyalty programmes.
- Follow procedures for placing cash in the drop safe.
- Obtain the required approval for line voids and price changes.
- Maintain accurate cash flow and till records.
- Report low, damaged, expired and out-of-stock merchandise.
- Assist with loading and off-loading stock when required.
- Flatten boxes after unpacking and place them in the designated area.
- Provide professional, friendly and courteous customer assistance.
- Report customer compliments and complaints to management.
- Work towards the company’s customer turnover-per-hour benchmark.
- Assist with training new and existing team members.
- Ensure outgoing merchandise, items and scripts are scanned and paid for.
- Report suspicious behaviour involving staff or customers.
- Maintain housekeeping according to Dis-Chem standards.
- Follow company policies, standard operating procedures and health and safety requirements.
- Follow the company’s uniform and personal appearance requirements.
Who should apply?
The opportunity is suited to candidates with a Grade 12, Matric or Senior Certificate who are interested in building a career in retail and customer service.
The advertised experience requirement is 0–6 months of retail work experience, making this suitable for entry-level applicants. Candidates with one year of retail experience would have an advantage.
Applicants should be comfortable working with customers, handling basic calculations and following established procedures. Basic computer knowledge, including Word, Excel and Outlook, as well as SAP and numerical skills, would also be advantageous.
A valid driver’s licence and own reliable transport are listed among the special conditions of employment.
Requirements
Candidates should meet the following requirements stated in the advertisement:
- Grade 12 – Matric or Senior Certificate.
- 0–6 months of retail work experience.
- One year of retail experience is advantageous.
- Retail Business Management certification is advantageous.
- Knowledge of retail operations and administration.
- Ability to identify potential problems, find solutions and escalate issues appropriately.
- Ability to perform basic arithmetic, including addition, subtraction, multiplication and division.
- Ability to communicate ideas and information verbally.
- Ability to respond to customer questions promptly.
- Ability to recognise and follow relevant procedures.
- Ability to take responsibility for work quality and meet deadlines with limited supervision.
- Basic computer skills in Word, Excel and Outlook are advantageous.
- Numerical skills are advantageous.
- SAP knowledge is advantageous.
- Ability to work retail hours.
- Must be a South African citizen.
- MIE screening.
- No criminal record.
- Clear credit rating.
- Driver’s licence.
- Own reliable transport.
Salary or Stipend
The advertised remuneration for the Frontshop Assistant position is a market-related salary.
No specific salary amount was provided in the advertisement.
Applicants who meet the requirements should submit their application before the closing date.
No additional employee benefits were listed in the advert.
Important Working Conditions
The successful candidate must be able to work retail hours.
The position is based at the Dis-Chem Gandhi Square store in Johannesburg South, Gauteng.
The advertisement also lists a driver’s licence and own reliable transport as special conditions of employment.
Applicants must be South African citizens and will be subject to MIE screening, with no criminal record and a clear credit rating required.
Insider Tip
Insider Tip: Tailor your CV towards customer service, retail operations, cash handling, merchandising and stock-related experience. If you have worked with customers, tills, stock, point-of-sale systems or basic computer programmes, make those skills easy to identify. For an entry-level application, clearly showing reliability, accuracy, communication skills and the ability to follow procedures can help demonstrate that you understand the demands of a busy retail environment.
How to Apply
Applications should be submitted by 18 August 2026 through the application process provided in the vacancy.
Candidates should ensure that their CV contains accurate and complete information and clearly reflects their qualifications, retail experience and relevant skills.
The advertisement specifically states that only successful applicants will be contacted. If an applicant has not been contacted within two weeks after the closing date, the application should be considered unsuccessful.
Final Thoughts
This Frontshop Assistant vacancy could suit an entry-level candidate with Matric who wants to gain practical experience in retail, customer service, merchandising, stock control and point-of-sale operations.
The permanent position offers exposure to the day-to-day workings of a large retail pharmacy environment and can help candidates build transferable skills for future retail and customer-facing roles.
Applications close on 18 August 2026, so eligible candidates should complete their applications before the deadline.