INTRODUCTION
A permanent Medical Night Duty Receptionist/Administrator position is available at Sunward Park Hospital in Boksburg, Ekurhuleni. The role involves assisting patients during night shifts, handling patient information, medical aid benefits, payments, bookings and administrative tasks in a radiology reception environment.
Applicants need Grade 12, intermediate Word, Excel and Outlook skills, 2–3 years of experience in a professional high-pressure environment, and their own reliable transport. Knowledge of medical aid and PMB rules, as well as POPI Act regulations for healthcare, will be beneficial.
QUICK FACTS
Closing Date: 11 September 2026 at 22:59
Location: Sunward Park Hospital, Boksburg, Ekurhuleni Metro, South Africa
Minimum Requirements: Grade 12; intermediate Word, Excel and Outlook; 2–3 years’ experience in a professional high-pressure environment; own reliable transport
ABOUT THE OPPORTUNITY
The position is for a Medical Night Duty Receptionist/Administrator working in a radiology reception environment at Sunward Park Hospital.
This is a permanent position with night-duty hours from Monday to Sunday, 18:00 to 06:00, every second week.
The successful candidate will welcome and assist patients, capture and update information, check medical aid benefits, provide examination quotes, process payments, arrange CT and MRI bookings, handle enquiries and complete various administrative duties.
WHO SHOULD APPLY
Applicants should have:
Qualification: Grade 12
Experience: 2–3 years’ experience in a professional high-pressure environment
Computer Skills: Intermediate Word, Excel and Outlook
Transport: Own reliable transport is non-negotiable
Patient Service: Ability to communicate with patients warmly and show empathy where required
Administration: Ability to accurately capture patient information and handle payments and documentation
Added advantage:
Knowledge of medical aid and PMB rules
Knowledge of POPI Act regulations for healthcare
PROGRAMME / JOB BENEFITS
Permanent employment
Competitive salary package and benefits
Comprehensive onboarding and support
Exposure to a fast-paced radiology reception environment
Opportunities to grow and expand skills
Ongoing team development through Arbinger training and principles
Collaborative working environment
WHAT YOU WILL GAIN
This opportunity can help you gain experience in:
Patient reception and customer service
Medical administration and patient information management
Medical aid benefit checking and authorisations
Processing payments and managing invoices
CT and MRI bookings and examination preparation information
Healthcare documentation and record management
Handling telephone enquiries
Working in a fast-paced medical and radiology environment
Teamwork and communication across different departments
KEY DUTIES / RESPONSIBILITIES
Welcome all patients warmly and show empathy where needed.
Capture patient information correctly and check information while typing.
Capture at least 6 patients per hour.
Check medical aid benefits.
Prepare quotes for examinations and take co-payments or short payments from medical aids.
Understand and follow the protocol for emergency patients.
Ensure terms and conditions are signed.
Book patients for CT and MRI scans.
Provide preparation information for CT and MRI examinations.
Obtain authorisation for all examinations.
Process payments for private patients, including walk-in and in-hospital patients.
Allocate payments to the correct invoices.
Obtain and scan relevant WCA documents for workplace injuries or diseases.
Scan and attach relevant documents to the correct patient profile.
Resolve telephone enquiries.
Work with the Radiography Team Leader and Head Office staff to maintain an efficient workflow between departments.
Participate in monthly staff meetings and small-group meetings.
Make suggestions for improvement.
LOCATIONS AND REFERENCE NUMBERS
Ekurhuleni Metro
Boksburg – Sunward Park Hospital | Ref No: SW01
HOW TO APPLY
1. Prepare your updated CV and ensure it clearly reflects your qualifications, experience and relevant skills.
2. Review the requirements, including Grade 12, computer skills, relevant experience and own reliable transport.
3. Apply for the Medical Night Duty Receptionist/Administrator position at Sunward Park Hospital.
4. Use the correct reference number: SW01.
5. Submit your application before 11 September 2026 at 22:59.
IMPORTANT NOTES
The client reserves the right not to make an appointment.
In considering candidates for advertised posts, preference will be given to persons from a designated group in accordance with the approved Employment Equity Plan.
The employer encourages people with disabilities to apply and supports an inclusive work environment.
A reasonable range of mobility is essential because of the requirements of the medical field, including support staff.
Your CV and personal information may be retained for future suitable vacancies.
If you object to your information being retained, you should indicate your objection so that your information can be carefully discarded.
FINAL WORD
If you meet the requirements and are interested in permanent night-duty medical reception work, make sure your application is submitted before the 11 September 2026 at 22:59 deadline. Use reference SW01 when applying.