INTRODUCTION
Applications are open for the Private Service Advisor position, with applications closing on 30 September 2026. The role focuses on delivering excellent customer service, building trusted client relationships and identifying opportunities to support customer and business growth.
The position involves customer engagement, lead management, follow-ups, reporting and compliance. The source does not provide specific qualification or experience requirements for this vacancy.
QUICK FACTS
Closing Date: 30 September 2026
Location: South Africa
Minimum Requirements: Not specified in the source
ABOUT THE OPPORTUNITY
The Private Service Advisor role is focused on providing personalised service and developing meaningful relationships with customers.
The successful candidate will engage with clients, understand their needs, identify business opportunities, manage leads and maintain service standards. The role also includes reporting, documentation, stakeholder engagement, compliance and continuous improvement.
Job Type: Not specified in the source.
WHO SHOULD APPLY
The source does not specify formal qualification, experience or licence requirements.
Applicants should be able to demonstrate the ability to:
Engage proactively with customers.
Deliver high-quality customer service.
Build and maintain trusted relationships.
Manage and track leads.
Identify opportunities for new business.
Complete accurate follow-ups, reporting and documentation.
Work collaboratively across different functions.
Seek feedback and identify personal development opportunities.
Identify faster and more accurate ways of working.
Follow relevant policies, procedures and governance requirements.
Added advantage: Not specified in the source.
PROGRAMME / JOB BENEFITS
Based on the information provided, the role offers:
A customer-facing professional opportunity.
Experience in customer service and relationship management.
Exposure to lead management and business development activities.
Experience with reporting, documentation and compliance processes.
Opportunities to seek training and development.
Salary/Stipend: Not specified in the source.
WHAT YOU WILL GAIN
This opportunity can help you gain experience in:
Customer service and client relationship management.
Identifying business and customer acquisition opportunities.
Lead management and sales pipeline tracking.
Customer feedback and service performance.
Reporting and professional documentation.
Stakeholder relationship management.
Compliance and governance processes.
Working in a high-performance financial services environment.
KEY DUTIES / RESPONSIBILITIES
Proactively engage with clients and deliver service that meets or exceeds expectations.
Build trusted customer relationships and encourage customer feedback.
Achieve Suite CEX targets and maintain high service standards.
Complete timely and accurate follow-ups, reporting and documentation after customer interactions.
Identify new business opportunities and support customer acquisition.
Manage and track leads to maintain a healthy sales pipeline.
Build collaborative relationships across the FRG.
Evaluate personal performance and seek constructive feedback.
Request training and development opportunities when needed.
Identify and implement faster and more accurate ways of working.
Build and manage key stakeholder relationships.
Use work-related resources responsibly to support cost containment.
Comply with relevant statutory, legislative, policy and governance requirements.
Follow established processes and procedures within the area of specialisation.
LOCATIONS AND REFERENCE NUMBERS
South Africa
Private Service Advisor — Ref No. R43576
The source does not provide a specific city or regional location for this vacancy.
HOW TO APPLY
1. Review the Private Service Advisor vacancy and confirm that the role is suitable for you.
2. Prepare your application documents as required by the official application process.
3. Apply using the Apply option provided on the vacancy page.
4. Make sure your application is for Private Service Advisor, Requisition ID R43576.
5. Submit your application before the closing date of 30 September 2026.
IMPORTANT NOTES
The application closing date is 30 September 2026.
Appointments will be made in line with the FirstRand Group Employment Equity plan.
The Bank supports the recruitment and advancement of individuals with disabilities.
Candidates may voluntarily disclose disability information.
Disability information will be kept confidential unless disclosure to other parties is required by law.
The source does not provide specific qualification, experience or salary requirements for this vacancy.
FINAL WORD
If you are interested in the Private Service Advisor opportunity, ensure your application is submitted correctly before the 30 September 2026 deadline. Use the correct vacancy reference, R43576, when applying.