Operator – Receptionist & Switchboard
Location: MTN SA Innovation Centre, Johannesburg
Closing Date: 14 August 2025, 19:00
Type: Full-time
Purpose:
Act as MTN’s first point of contact — managing reception, handling calls, assisting visitors, providing admin support, and ensuring smooth front-office operations.
Key Responsibilities:
Greet and direct visitors, maintain a professional reception area.
Answer and route calls courteously and efficiently.
Manage mail, deliveries, meeting scheduling, and front-office supplies.
Maintain visitor logbook and security procedures.
Provide basic information via phone, email, or in person.
Support operational problem-solving and escalate issues when needed.
Assist with filing, documentation, and admin tasks.
Requirements:
Grade 12 plus Diploma in Office/Secretarial Administration.
Minimum 3 years in reception/admin, with 1 year on a corporate switchboard.
Knowledge of telephone etiquette and strong customer service skills.
About MTN:
MTN South Africa is part of MTN Group, delivering digital solutions across Africa under its “Ambition 2025” strategy.
How to Apply:
Apply via the MTN External Career Site before the closing date.