Position: Receptionist
Location: Hatfield, Pretoria, Gauteng
Reference: AHR250729-1
Closing Date: 27 September 2025
Type: Permanent
Department: Front of House
Unit: Hatfield
Positions Available: 1
About the Role
ANEW Hotel Hatfield is seeking a Receptionist to provide guests with a warm, friendly, and efficient check-in and check-out experience.
The role also involves handling reservations accurately, ensuring smooth guest interactions, and contributing to the overall success of the hotel.
Minimum Requirements
Grade 12 (National Certificate).
At least 1 year of reception experience (hospitality experience preferred).
Tertiary qualification in Hospitality or Tourism Management (advantageous).
Proficiency in MS Office.
Extensive knowledge of Opera booking system.
Bilingual with excellent communication skills.
Strong sense of accountability, innovation, and motivation.
Key Responsibilities
Assist Front Office Management and supervisors with reception processes.
Adhere to hotel and company policies.
Maintain an organized and tidy Front Office area, ensuring the safekeeping of all records.
Provide polite, friendly, and professional guest service.
Ensure guests complete registration forms accurately and verify details with reservation data.
Update guest profiles, including nationality statistics, and ensure payment guarantees.
Maintain a high standard of grooming, body language, and professional posture at all times.
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