Sales Coordinator – FMCG (Irene, Pretoria).
📅 Closing Date: 31 October 2025.
📍 Location: Irene, Gauteng.
📄 Type: Permanent | Reference: Ire000091.
About the Role
An exciting opportunity exists for a Sales Coordinator to join our FMCG team in Irene, Pretoria.
The successful candidate will manage customer orders, process sales, and maintain strong client relationships while ensuring accuracy and excellent service.
Minimum Requirements
Education: Grade 12
Experience: Previous experience as a Sales Coordinator, Telesales Representative, or in sales/customer service.
Knowledge: Computer literacy, telephone systems, and familiarity with FMCG ordering systems (advantageous).
Skills:
Strong communication and interpersonal skills
Ability to explain products/services clearly
Comfortable handling customer complaints
Sales-driven mindset with upselling ability
Key Responsibilities
Customer Liaison: Update customer info, handle queries, and resolve complaints.
Order Management: Capture, process, and track customer orders via phone, email, and B2B systems (Spar, PnP, Checkers, internal butchery channels).
Pricing: Implement approved price changes/deals, maintain the pricing register, and ensure correct pricing is loaded.
Tracking & Communication: Inform customers of late deliveries, shortages, or stock changes.
Documentation & Reporting: Maintain records, close open calls, and confirm successful deliveries.
Upselling: Promote additional products/services during every sales call.
Contact Person: Erica Engelbrecht