South African National Parks (SANParks) has opened a permanent Room Attendant vacancy at Mountain Zebra National Park in the Eastern Cape.
The opportunity is suited to candidates who have Grade 12 or NCV Level 4 and between one and two years of work experience in a public cleaning or tourism environment.
The successful candidate will support the cleanliness and upkeep of chalets and public areas while providing professional service to visitors. The role also involves inventory control, reporting maintenance issues and assisting with laundry when required.
SANParks is offering an annual package of R127,497.16 to R170,600.60. The position is permanent, and the successful candidate will be required to reside outside the park, as official accommodation will not be provided.
Applications for the Room Attendant vacancy close on 02 September 2026. Candidates should ensure that their applications and supporting documentation are submitted before the deadline.
Qualified candidates are encouraged to submit their applications before the closing date.
What is the Room Attendant opportunity?
The Room Attendant position is responsible for maintaining clean, orderly and welcoming accommodation and public spaces at Mountain Zebra National Park. The role forms part of SANParks’ tourism operations and directly contributes to the experience of visitors staying at the park.
The employee will clean and prepare chalets, maintain public areas, monitor inventory and report maintenance problems to the appropriate supervisor or register.
The position also involves customer service. The successful candidate is expected to respond professionally to visitor needs, manage customer expectations and consistently work towards maintaining service standards.
Why could this opportunity be valuable?
Working as a Room Attendant in a national park can provide practical experience in hospitality, tourism, cleaning services and customer service.
The position can help develop transferable skills such as time management, communication, planning, organisation, teamwork and maintaining service standards.
Experience gained in this role can be useful when pursuing future opportunities in hospitality, tourism, accommodation services, facilities management and customer-facing roles. Employers in these industries value candidates who can maintain professional standards while working efficiently and responding to customer needs.
Quick Overview
Item Details Opportunity Room Attendant Company South African National Parks (SANParks) Location Mountain Zebra National Park Closing Date 02 September 2026 Salary/Stipend R127,497.16 – R170,600.60 Annual Package Employment Type Permanent Industry Tourism Target Group Candidates with Grade 12/NCV Level 4 and relevant experience Application Method Online application form and CV/supporting documents via email
What will successful candidates do?
The successful candidate will help maintain the cleanliness and presentation of accommodation facilities and public spaces within Mountain Zebra National Park. This includes preparing chalets for visitors and ensuring that the required inventory is available.
The role also requires attention to maintenance and customer service. Room Attendants will need to identify and report abnormalities or maintenance problems while responding to visitor needs in a professional and courteous manner.
Good organisation and time management will be important because the employee must plan and prioritise cleaning and related activities to meet expected service standards.
Main responsibilities include:
• Cleaning chalets, including changing bed linen, sweeping, mopping, vacuuming and polishing furniture.
• Maintaining cleanliness in public areas.
• Reporting unusual conditions or problems to the supervisor.
• Checking chalet inventory and ensuring required items are available.
• Recording maintenance problems in the maintenance register.
• Assisting with laundry duties when necessary.
• Responding to customer needs and managing visitor expectations professionally.
• Maintaining appropriate customer service standards.
• Planning, prioritising and organising daily tasks effectively.
• Managing time efficiently to complete assigned activities.
Who should apply?
The ideal candidate should have Grade 12 or NCV Level 4 and one to two years of experience in public cleaning or a tourism environment.
Candidates should be comfortable working with the public and have good interpersonal and communication skills. Experience with cleaning public spaces and an understanding of customer service will be relevant to the position.
The advert also highlights the importance of knowledge of SANParks Tourism Standard Procedures and health and safety awareness.
No specific driver’s licence or professional certification is listed in the advertisement.
Requirements
Candidates applying for the Room Attendant position should meet the requirements listed in the advertisement:
• Grade 12/NCV Level 4.
• One to two years’ work experience in a public cleaning or tourism environment.
• Customer service skills.
• Knowledge of SANParks Tourism Standard Procedures.
• Health and safety awareness.
• Interpersonal skills.
• Ability to clean public spaces.
• Time management skills.
• Communication skills.
• Planning and organising skills.
Salary or Stipend
The Room Attendant position offers an annual package of R127,497.16 to R170,600.60.
The advertisement does not provide details of additional employee benefits.
Important Working Conditions
The successful candidate will be required to reside outside Mountain Zebra National Park.
SANParks specifically states that official accommodation will not be made available to the successful candidate.
The appointment will also be made in accordance with SANParks’ employment equity plan targets.
No specific shift patterns, working hours or weekend requirements are stated in the advertisement.
Insider Tip
Insider Tip: Tailor your CV to highlight practical cleaning, housekeeping, tourism or customer-service experience. Clearly demonstrate your ability to maintain public spaces, manage your time, follow health and safety practices and deal professionally with customers. If you have experience working in a hospitality or tourism environment, make that experience easy for the recruiter to identify.
How to Apply
Interested candidates who meet the requirements should apply using the online application form provided in the advertisement and submit their CV and supporting documents to mountzebravacancies@sanparks.org.
The online application form is available here:
Applicants can contact SANParks on 048 801 5700 for enquiries.
The closing date is 02 September 2026. Candidates should ensure that all required information and supporting documentation are complete before submitting their applications.
SANParks states that no late applications will be considered. Applications that have not received a response within 21 days should be regarded as unsuccessful.
Final Thoughts
The SANParks Room Attendant vacancy is suitable for candidates with Grade 12 or NCV Level 4 who have relevant cleaning or tourism experience and are interested in working in a visitor-focused environment.
The permanent position offers an opportunity to build experience in tourism operations, housekeeping, customer service and facility maintenance while working at Mountain Zebra National Park.
Candidates interested in the opportunity should take note that accommodation is not provided and that the application deadline is 02 September 2026.
Applicants who meet the requirements should submit their application before the closing date.