Position: Warehouse Operator (Dispatch Clerk)
Location: Midrand, South Africa
Department: Dispatch
Reporting to: Warehouse Team Leader/Supervisor
Job ID: 76058
Job Grade: Band K
Purpose of the Role
This role is focused on coordinating warehouse goods movement and ensuring timely and accurate delivery to customers.
Key Responsibilities
Label all raw materials, finished products, and containers correctly.
Carry out daily forklift maintenance as required.
Pick and pack items in line with VL10 documentation.
Complete operational In-Process Records.
Follow hygiene, safety, and environmental protocols.
Adhere to quality standards and Good Manufacturing Practices (GMP).
Conduct daily dispatch reconciliations.
Organize schedules efficiently and notify relevant teams about order updates.
Monitor and update records in SAP, including call logs.
Prepare and deliver reports for management.
Core Values & Behaviors
Shape the Future: Embrace innovation, collaboration, and forward-thinking.
Be a Force for Good: Demonstrate integrity, responsibility, and a passion for making a positive impact.
Own the Outcome: Take accountability, make bold decisions, and honor commitments.
Together with Our Customer: Foster inclusive teamwork, break down silos, and support one another’s growth.
Interactions
Internal: Warehouse, Logistics, and Production teams
External: South African and international entities
Qualifications & Requirements
Matric (Grade 12) or equivalent qualification in Logistics
Understanding of:
Food safety standards (GMP, FSSC 22000, Food Defense, Food Safety)
ISO Standards (9001, 14001, OHSAS 18001)
Relevant work experience may be considered in lieu of qualifications
Strong time management and organizational skills
Ability to work both independently and collaboratively
Comfortable working under pressure
Skills
Strong interpersonal and communication skills
Logical thinking and effective problem-solving
Data analysis and reporting proficiency
Adaptability and time management
Planning and managing unexpected changes
By signing, the jobholder acknowledges and agrees to the responsibilities and expectations outlined in the job description.