Operations Administrator
Location: Centurion, Gauteng, South Africa
Job Type: Full-Time | On-site
Experience Level: Entry Level
Application Closing Date: 9 July 2025
Reference: RAS250609-5
About the Role:
Hello Group is seeking a detail-focused and proactive Operations Administrator to support its operations team in a fast-moving telecommunications setting.
This role is key to ensuring smooth daily operations and providing essential administrative and sales assistance.
About Hello Group:
Hello Group is a proudly South African company on a mission to deliver revolutionary services to migrant and underserved communities.
Using innovative technology, we provide low-cost, user-friendly financial solutions through our brands:
Hello Paisa: International money transfers and digital banking
Hello Pay: Financial tools for personal empowerment
Q-Mart: Mobile and financial product distribution and wholesale
Why Work with Us?
Enjoy great coffee from our on-site barista
Take part in fun team events and team-building sessions
Join a workplace with a supportive, family-like culture
Work in a modern, inspiring office environment
Key Duties:
Administrative Support
Perform routine admin tasks like scheduling, filing, and data entry
Keep accurate records of operational activities
Help onboard new staff with related admin duties
Sales Support
Assist in tracking and reconciling sales data
Provide backend documentation and system support to the sales team
Coordinate communication between sales and operations departments
Reporting & Analytics
Prepare scheduled and ad-hoc reports on operational performance
Analyze data to support decision-making and identify trends
Offer recommendations for improvement based on insights
Systems & Software
Use Microsoft Office daily (Excel, Word, Outlook, PowerPoint)
Maintain accurate data in internal systems
Internal Collaboration
Work closely with team members to ensure effective workflow
Coordinate across departments to address operational challenges
Minimum Requirements:
Education & Experience
Matric (Grade 12)
1–2 years of admin experience
3–6 months in a sales support or customer service role
Technical Skills
Solid Microsoft Office experience, especially Excel (formulas, pivot tables, filters)
Familiar with Windows OS
Basic knowledge of telecom products or services
Preferred
Experience in cross-functional teams
Exposure to data analysis and operational reporting
Key Competencies
Great attention to detail and accuracy
Can handle pressure and meet deadlines
Effective communicator (verbal & written)
Team player with a problem-solving attitude
Strong organization and time management skills