Warranty Clerk – Kia South Africa (Motus Corporation)
Location: Boksburg, Gauteng.
Type: Permanent.
Posted: 13 November 2025.
Closing Date: 20 November 2025.
Job Purpose
The Warranty Clerk provides administrative support by accurately processing service costing and warranty transactions. The role ensures that work is completed timeously, in line with standard operating procedures and compliance requirements.
Key Responsibilities
Operational Tasks
Meet performance targets according to established procedures and service level agreements.
Work in alignment with governance and compliance standards.
Apply known solutions to daily operational issues and escalate challenges that require further attention.
Capture, update, and cost all relevant documentation accurately.
Plan, manage, and execute all costing-related activities efficiently.
Complete work in a way that promotes efficiency and avoids unnecessary delays.
Customer Service & Communication
Deliver services that support a customer-centric culture and aim to exceed expectations.
Communicate with both internal and external customers through approved channels in a professional and helpful manner.
Reporting & Administration
Record and report all work activities to provide accurate information for decision-making.
Follow operational processes to ensure consistent and high-quality output.
Development & Company Culture
Participate in learning initiatives to enhance work performance and grow technical skills.
Live the company’s values and support a productive, ethical working environment.
Qualifications & Experience
Higher Certificate or Advanced National Senior Certificate (Vocational), NQF Level 4.
At least 1 year experience as a Warranty Clerk.
Minimum 2 years experience in a workshop environment.
Knowledge of industry-related legislative requirements.
Skills & Attributes
Strong client focus and customer service orientation.
Good interpersonal and communication skills.
Problem-solving and sound judgement.
Persistence, resilience, and courage to handle challenges.
Effective planning and organising abilities.
Results-driven mindset.
Technical Competencies
Strong administrative skills.
Computer literacy.
Commitment to productivity and operational excellence.
Willingness to learn and apply new technical skills.
High ethical standards.
If you want, I can also:
✔ Create a shorter version for your job site
✔ Rewrite it in a more engaging tone
✔ Prepare a candidate-friendly summary for your audience