Job Title: Sales Agent
Company: MiWayLife (part of Sanlam Group)
Location: Parktown, Johannesburg, Gauteng, South Africa
Job Type: Full-Time
Closing Date: 31 July 2025
About MiWayLife
MiWayLife is a dynamic direct life insurer that offers affordable and straightforward life insurance solutions via telephonic sales channels.
With a team of approximately 100 dedicated agents, the company is focused on delivering excellent service, fair treatment, and long-term financial solutions to clients.
MiWayLife is driven by core values: Accountability, Attitude, Energy, Freedom, and Professionalism, and aims to disrupt the industry through innovation and a vibrant, high-performance culture.
Job Purpose
As a Sales Agent, you will sell life insurance policies over the phone, meet sales targets, ensure compliance with quality and legal standards, and contribute to overall business success through relationship building and excellent customer service.
Key Responsibilities
Sell long-term life insurance via outbound calls
Reach and exceed sales targets
Follow compliance and quality standards to reduce risk
Handle customer objections and close deals professionally
Keep up-to-date with product info and industry trends
Deliver operational productivity in a fast-paced call centre
Build lasting client relationships and ensure customer satisfaction
Stay aligned with FAIS Fit & Proper qualification requirements
Adapt to changing operational demands
Maintain accurate records and self-manage learning
Minimum Requirements
Grade 12 (Matric)
Minimum 1 year experience in a sales-driven outbound call centre selling long-term insurance
Strong understanding of sales processes and insurance industry legislation
Fluency in English and at least one other South African official language
Clear criminal and credit record
Must be computer literate and willing to work overtime to reach targets
Must meet FAIS Fit & Proper requirements
Personal Attributes & Skills
Excellent interpersonal and communication skills
Objection handling and customer-centric mindset
Results-driven, with strong planning and organizing skills
Resilient, self-motivated, and a continuous learner
Able to work well in a team and take initiative
Open to feedback and committed to development
Additional Notes
Shortlisted candidates will undergo a telephonic pre-screen interview
Include an updated CV, Matric certificate, and copy of ID when applying
MiWayLife is committed to transformation, employment equity, and the inclusion of people with disabilities