Location: Gauteng
Description
The ideal candidate for this position will oversee documentation gathering and administration, handle customer queries, process customer payments, refunds, and credits, and contribute to the management of
the homechoice Showroom’s stockroom on a daily basis. The primary goal of all Showroom activities is to enhance and boost sales revenue through the individual efforts of each staff member.
Responsibilities:
Enhancing customer interactions by creating a positive and engaging sales and service experience that builds lasting relationships and meets customer needs.
Provide in-depth product and process knowledge, ensuring customers receive accurate information and guidance to make informed decisions.
Oversee store visual merchandising and
maintain excellent housekeeping standards, ensuring the store is aesthetically pleasing, organized, and in line with brand guidelines.
Manage goods returns and store administration, ensuring efficient handling of
returns while keeping store processes and documentation up to date.
Monitor catalogue stock management, ensuring inventory levels are accurate and
aligned with the latest product offerings.
Perform daily stock management duties to maintain optimal inventory levels and ensure smooth store operations.
Requirements:
Grade 12/Matric/NQFL 3/ NQFL 4
1 year + retail stores experience
1 year + administration experience
Qualities:
We love your energy and positive attitude, driving enthusiasm in everything you do.
We love your persuasive skills, guiding others to achieve goals.
We love your ability to work independently
and within a team.
We love your excellent communication skills, engaging with others at all levels.
We love your strong analytical ability and attention to detail.