Growth Administrator – Hospitality (Lesaka FinTech)
Lesaka Merchant Division – Johannesburg, Gauteng
Permanent Position | Posted 09 December 2025
About the Role
Lesaka’s Growth Organisation is responsible for merchant acquisition, activation, revenue expansion, and retention across its integrated financial product suite — including Card, Cash, Capital, Software, and VAS solutions.
As a Growth Administrator, you will provide essential operational and administrative support that keeps the Growth function running smoothly. Your role ensures accurate data, streamlined processes, and efficient coordination, allowing Growth Executives and Partners to focus on expanding Lesaka’s merchant network and supporting financial inclusion.
Key Responsibilities
Growth Administration
Prepare onboarding documents, track deal progress, and manage version control.
CRM & Pipeline Management
Update CRM platforms (Dynamics/Salesforce) daily.
Maintain clean, accurate data and generate reports as required.
Marketing Lead Support
Capture and track incoming leads.
Monitor conversion progress and communicate with the Marketing team.
Reporting & Data Management
Compile dashboards and reports.
Track KPIs and identify emerging trends.
Coordination & Scheduling
Arrange meetings, merchant sessions, and activation schedules.
Compliance & Documentation
Ensure all documentation meets compliance standards and is securely maintained.
What You’ll Bring
Strong attention to detail and accuracy.
Experience using CRM systems, especially Dynamics or Salesforce.
Excellent organisational and time-management skills.
Analytical mindset with the ability to identify trends and flag issues.
Strong communication and collaboration skills.
Ability to follow structured processes and adhere to compliance requirements.
Initiative and problem-solving ability.
Adaptability when handling changing priorities.
High levels of integrity and confidentiality.
Qualifications & Experience
3–5 years of administrative or coordination experience in sales, merchant services, or financial environments.
CRM experience (Dynamics, Salesforce).
Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams).
Understanding of merchant onboarding or activation workflows is beneficial.
Matric required.
A tertiary qualification in Business Administration, Commerce, or Marketing is advantageous.
Why Lesaka?
Join a fast-moving, innovative organisation committed to advancing financial inclusion. Your work will directly contribute to meaningful impact within the merchant ecosystem.
Employment Equity and Affirmative Action principles will apply.