Location: Parktown
Responsibilities:
As a Call Centre Agent, you’ll be the friendly voice customers rely on. You’ll handle queries with professionalism and empathy, ensuring every interaction leaves a positive impression.
Your daily role will include:
• Resolving customer queries related to billing, connectivity, and general services
• Providing tailored solutions and identifying upselling opportunities
• Capturing call details accurately and efficiently
• Mastering product knowledge to confidently assist every customer
• Always delivering service with care, patience, and a smile—even over the phone!
Requirements:
• Matric / NQF Level 4
• 6+ months experience in a customer service or call centre role (preferred)
• Fluency in English, Zulu & Sotho or/and Afrikaans
• Excellent communication, multitasking, and problem-solving skills
• Availability for rotational shifts, including weekends and public holidays
• A positive, can-do attitude and a genuine passion for helping others
• Rotational shifts
• Dynamic and supportive team environment
If you’re resilient, tech-savvy, and ready to make a difference—this is your opportunity to shine in a high-energy, people-first call centre.
Apply now and be part of a team that’s powered by purpose and driven by passion.