Dis-Chem Life – Call Centre Sales Agent.
Location: Johannesburg, Gauteng.
Job Type: Permanent.
Posted: 27 August 2025.
Closing Date: 22 September 2025.
Salary: R72,000 – R96,000 per annum
Purpose of the Role
The Call Centre Agent will be the first point of contact for potential clients, providing exceptional service and tailored product sales over the phone.
This role focuses on building trust, understanding customer needs, and matching them with the right Dis-Chem Life solutions.
The aim is to create a seamless, professional sales experience that boosts revenue, fosters customer loyalty, and strengthens the Dis-Chem Life brand.
Role Overview
This is a fast-paced, high-volume sales position suited for individuals who excel under pressure. The role involves working with both warm and cold leads, guiding customers through sign-up, handling objections, and confidently closing deals.
Benefits
Competitive basic salary plus uncapped commission for top performers
Access to exclusive leads from the Dis-Chem Life database and partners
Paid training with ongoing sales development support
Energetic, supportive team environment with recognition for results
Opportunities for career growth within the company
Key Responsibilities
Sell Dis-Chem Life products through inbound and outbound calls
Quickly build rapport and identify customer needs
Recommend tailored solutions and close sales effectively
Achieve or exceed daily, weekly, and monthly KPIs
Keep accurate records of customer interactions using CRM systems
Comply with all regulatory, sales, and company processes
Maintain professionalism and a customer-first approach at all times
Skills & Attributes
Confident, persuasive communicator with excellent phone skills
Target-driven, motivated by commission and performance goals
Strong listening and problem-solving skills
Resilient and adaptable in a competitive sales environment
Positive, energetic team player
Technical Competencies
Proven ability in telesales and closing deals
Skilled at overcoming objections and converting leads
Comfortable using CRM systems
Experience with both cold and warm leads
Experience & Qualifications
Matric / Grade 12 (essential)
1–2 years’ call centre sales experience (life insurance preferred)
Demonstrated sales success with consistent KPI achievement
Clear credit and criminal record
Willingness to work weekends when required
Advantageous: RE5 & COB Certifications
Reliable transport