Position: FirstJob Learner
Location: Johannesburg
Job Type: Part-Time
Closing Date: 2 July 2025
Job ID: R35396
About the Role:
The FirstJob Learner position is a developmental opportunity designed to help you earn a recognized qualification while gaining valuable work experience. During this time, you’ll take on a variety of tasks—including administration, research, project work, and analysis—that support your team’s goals. You’ll also receive job-specific training and are expected to complete all academic requirements related to your qualification.
Key Responsibilities:
Identify and report potential risks that could increase operational costs
Understand and support cost-saving practices
Learn and follow financial procedures and operational standards
Uphold the bank’s values and service principles, especially when dealing with customers
Take ownership of resolving customer complaints professionally
Collect and share customer feedback to improve service delivery
Provide accurate information and advice about bank products
Follow processes to ensure operational effectiveness and high-quality standards
Adhere to company policies and maintain up-to-date activity records
Suggest innovative ideas to improve processes and systems
Help improve how the bank serves customers through process alignment
Identify development areas and create a personal growth plan
Participate in team efforts and support team goals
Share information and work respectfully with colleagues
Embrace diversity and promote inclusivity
Personal Development:
Take responsibility for your learning by identifying skill gaps
Develop and follow a personal growth plan in collaboration with your team leader
Continuously work on improving your skills and performance
Additional Information:
Application Deadline: 2 July 2025 (Submit before this date — late applications will not be accepted)
All hiring decisions align with FirstRand Group’s Employment Equity Plan
The Bank supports the inclusion and advancement of individuals with disabilities. Disclosure is voluntary and confidential unless legally required
About FNB:
FNB is a leading financial services provider offering banking, insurance, investment, and digital solutions. With its award-winning app and the globally recognized eBucks rewards program, FNB is committed to helping customers succeed. The company has been recognized as the Strongest Banking Brand in the World (2023) and offers numerous career opportunities for individuals looking to make a meaningful impact.