Location: Johannesburg
Job Purpose
To support our Email and Web Security Team and alleviate current workload pressures, we are seeking an individual with:Proven expertise in ServiceNow, including a strong track record of successful application and the ability to engage credibly with stakeholders and contribute productively from day one
Responsibilities
● Assist with support of current network security and email and web security tasks
● Liaise with other teams to promote good security practices and explain security procedures
● Experience with Service Now
Building relationships with I&O Teams
● Gain exposure and experience by job shadowing Information and Security analysts.
● Perform unit testing to ensure change was successfully implemented.
● Ensure back-ups are done; the relevant document status updated and documents stored.
● Review logs and reports under supervision. ● Retain and archive all logs and requests.
Essential Qualifications – NQF Level
● Diploma
● Minimum of 1 years experience in an IT operations team and service now experience.
Technical / Professional Knowledge
● Data analysis
● Microsoft Office
● Relevant regulatory knowledge
● Business writing skills
● Computer Security
● IT Risk and security principes
● Business Unit process , procedures, and systems (e.g., managing files and records)
IT Practices and Industry Knowledge
Closing Date: 18 August 2025