The Road Accident Fund (RAF) has opened applications for Learner: Claims x2 positions within its Corporate Support division in Pretoria, Gauteng.
The opportunity is offered as a learnership and is aimed at unemployed young South Africans who have completed Grade 12/Matric and meet the stated age and learnership requirements.
The programme is designed to provide workplace exposure in claims-related administration, including file processing, scanning, indexing, registration and compliance-related activities.
The advertised job posting salary is R54,000, while the advertisement states that learners will receive a monthly stipend. The closing date is 25 August 2026.
Applicants should note that only the first 100 applications will be considered, making early submission important.
Qualified candidates are encouraged to submit their applications before the closing date.
What is the Learner: Claims opportunity?
The Learner: Claims opportunity is a workplace-learning position designed to introduce unemployed young people to claims administration within the Road Accident Fund.
The position falls under the Corporate Support division and provides practical exposure to processes involved in receiving, preparing, registering, scanning and checking claims-related files.
The overall objective is to develop practical workplace skills while supporting RAF’s administrative and claims-related processes. Learners will gain experience with document management, file compliance and basic administrative systems.
Why could this opportunity be valuable?
The learnership can help participants develop practical skills in claims administration, document handling, data processing, compliance checking and basic computer-based administration.
Participants can also gain workplace experience in the public-sector environment and develop communication, interpersonal, organisational and prioritisation skills.
These skills can be useful when pursuing future opportunities in insurance, claims administration, financial services, public-sector administration, customer service and general office administration. Employers commonly value candidates who can demonstrate both formal education and practical workplace exposure.
Quick Overview
Item Details Opportunity Learner: Claims x2 Company Road Accident Fund Location Pretoria, Gauteng Closing Date 25 August 2026 Salary/Stipend R54,000 job posting salary; learners will be awarded a monthly stipend Employment Type Learnership Industry Not specified in the advert Target Group Unemployed young people aged 18–23 who have completed Matric/Grade 12 Application Method RAF e-recruitment platform
What will successful candidates do?
Successful learners will receive workplace exposure to administrative processes supporting claims-related activities. The work involves handling files from different stages of the claims process and ensuring that documentation is properly prepared and recorded.
The role also includes digital document management and compliance-related activities. Learners will be expected to work accurately when registering information, checking files and preparing documentation for storage.
Main responsibilities include:
• Receiving and recording new files received from the Correspondence department
• Conducting initial checks and preparing files for assessment processes
• Receiving files from the pre-assessment team and preparing them for the next stage
• Preparing documents and files for scanning
• Scanning and digitally indexing documentation
• Uploading and managing electronic records
• Preparing completed files for storage
• Registering new files and correcting registration information where necessary
• Checking files for compliance with requirements
• Preparing and issuing compliance or non-compliance correspondence
Who should apply?
The opportunity is intended for unemployed young people between 18 and 23 years old who have completed Grade 12/Matric.
Applicants should be interested in developing administrative and claims-related workplace skills. The RAF is looking for candidates who can communicate effectively, pay attention to detail, learn new processes and work with basic computer systems.
No previous professional experience or additional professional qualification is specified in the advertisement. However, applicants must meet the learnership conditions set out by RAF.
Requirements
Applicants must meet the requirements stated in the advertisement:
- Be between 18 and 23 years old
- Be unemployed
- Have completed Grade 12/Matric
- Provide a certified copy of the Grade 12/Matric certificate
- Provide a certified copy of their ID
- Submit a CV
- Submit a motivational letter
- The CV and motivational letter must not exceed three pages in total
- Must never have been employed in the field of the post
- Must never have previously participated in a learnership programme in the relevant field
- Must not have previously served as a learner
- Previous learner participation must be disclosed
- Must be prepared to undergo security vetting
- Foreign qualifications must be evaluated by the South African Qualifications Authority (SAQA), with proof of evaluation provided
- Applicants should demonstrate written and verbal communication skills
- Applicants should have interpersonal skills
- Applicants should demonstrate attention to detail
- Applicants should show a willingness and potential to learn
- Applicants should be self-motivated
- Applicants should have basic computer skills
- Applicants should be able to prioritise tasks when required
Salary or Stipend
The job posting lists a salary of R54,000, while the advertisement states that successful learners will be awarded a monthly stipend.
The advertisement does not provide a detailed breakdown of the monthly stipend or specify additional employee benefits.
Important Working Conditions
The position is based in Pretoria, Gauteng, and is offered as a learnership.
The programme is intended to provide workplace exposure over a period of 12 months.
Applicants will be subject to verification checks relating to employment history and previous employment in South Africa. Security vetting will also be conducted on prospective employees.
The advertisement does not specify working hours, shift arrangements, weekend duties or travel requirements.
Insider Tip
Insider Tip: Keep your CV short, clear and focused on your Matric qualification, computer skills, communication ability, attention to detail and willingness to learn. Your motivational letter should explain why you want to enter claims administration and how the 12-month workplace-learning opportunity fits your career goals. Because RAF states that only the first 100 applications will be considered, make sure your documents are complete before submitting rather than waiting until the final day.
How to Apply
Applications must be submitted through the Road Accident Fund e-recruitment platform. The advertisement states that hand-delivered applications will not be accepted.
Applicants should indicate the province and reference number for the learnership in the subject line.
The relevant reference number is 7012, and the position is located in Pretoria, Gauteng.
Applicants should submit a short CV and motivational letter, with the CV and motivational letter limited to a maximum of three pages as stated in the advertisement.
Applicants should ensure that all required information and supporting documents are complete before submission.
Only the first 100 applications will be considered.
Final Thoughts
This opportunity is particularly suited to unemployed young people aged 18 to 23 who have Matric and want to gain practical workplace experience in claims-related administration.
The 12-month learnership can provide useful exposure to document management, file administration, compliance processes and workplace systems while helping participants build transferable administrative skills.
With the closing date set for 25 August 2026, eligible applicants should submit their applications as early as possible, particularly because RAF has indicated that only the first 100 applications will be considered.
Applicants who meet the requirements should submit their application before the closing date.