Sales Support Administrator

Position: Sales Support Administrator

Company: Zest Worx


Location: Johannesburg (Midrand-based)


Type: Full-Time | Permanent


Salary: R12,000 – R15,000 CTC (based on experience)


Closing Date: 17 August 2025


Role Purpose:

To provide administrative and operational support to the external sales team and sales management, ensuring smooth processes, accurate documentation, and excellent customer service.


Key Responsibilities:

Sales Support:

Be available to designated sales reps and management.

Provide key information (lead times, stock availability, transport, credit info).

Prepare quotations, pro-forma invoices, and invoices.

Customer Service:

Respond to queries urgently and accurately.

Resolve customer issues and prepare credits where needed.

Handle difficult clients professionally.

Administrative Tasks:

Update administrative systems daily.

Communicate with the Production Planner on product needs.

Provide backup support to the Front Desk when needed.

Notify management of potential problems.


Minimum Requirements:

Grade 12 (Matric).

2+ years experience in a similar role.

Computer literacy: MS Office (advanced Excel), Syspro or similar system.

Service industry experience (customer-focused).

Bilingual with strong communication and interpersonal skills.

Excellent organizational & multitasking skills.

Attention to detail and ability to work under pressure.

Own vehicle (advantageous).