The South African Police Service (SAPS) has announced seven vacancies for the position of Administration Clerk within its Technology Management Services department in Durban, KwaZulu-Natal.
The opportunity is aimed at suitably qualified South African citizens who have completed Grade 12, Senior Certificate, NCV Level 4 or an equivalent NQF Level 4 qualification recognised by SAQA.
Successful candidates will provide administrative and basic technical support to users, helping maintain the department’s IT equipment, systems and day-to-day operations.
Applicants should have good communication, computer literacy, organisational and problem-solving skills. Knowledge of Microsoft Office applications and the ability to work professionally under pressure will be important for this position.
The successful applicants will receive a salary of R237 453 per annum, which falls under Salary Level 05.
There are seven available posts, all based at Technology Management Services in Durban, KwaZulu-Natal. The advertisement does not specify a closing date.
Qualified candidates are encouraged to submit their applications before the closing date.
What is the Administration Clerk opportunity?
The Administration Clerk position is an opportunity within the South African Police Service’s Technology Management Services department.
Unlike a traditional clerical position that focuses mainly on paperwork and office administration, this role combines administrative responsibilities with basic information technology support.
The successful candidates will help employees experiencing technical difficulties with computers, printers, network-related equipment, radio technical systems and other workplace technology.
The position exists to ensure that users receive the necessary assistance when technical problems arise and that IT-related service requests are properly recorded, monitored and escalated.
By supporting daily technology operations and performing general administrative duties, Administration Clerks will contribute to the smooth functioning of the department.
Why could this opportunity be valuable?
Working as an Administration Clerk within Technology Management Services can provide valuable exposure to both office administration and information technology support.
Employees will gain practical experience in identifying basic technical problems, assisting computer users, managing service requests and supporting the installation of workplace equipment.
The position can also help develop important professional skills, including:
- IT helpdesk and first-line technical support.
- Computer troubleshooting and user assistance.
- Administrative and records management.
- Customer service and professional communication.
- Microsoft Office and business application support.
- Problem-solving and time management.
- Working with ICT technicians and external service providers.
These skills are useful across several industries, including government departments, private companies, educational institutions, financial services and IT support organisations.
Employers value candidates with combined administrative and technical experience because they can assist with office operations while understanding basic workplace technology requirements.
Quick Overview
Item Details Opportunity Administration Clerk Company South African Police Service (SAPS) Location Technology Management Services, Durban Closing Date Not specified in the supplied advert Salary/Stipend R237 453 per annum Employment Type Not specified in the advert Industry Government / Public Service Target Group South African citizens with Grade 12 or equivalent Application Method Not specified in the supplied advert
What will successful candidates do?
Successful candidates will provide first-line technical assistance to employees who experience problems with workplace computers, printers, network connections and other technical equipment.
They will assist users with basic IT-related requests, help identify equipment faults and ensure that more complicated technical problems are referred to the appropriate ICT personnel.
The role also involves supporting the installation and configuration of equipment, preparing workstations and assisting with video conferencing and presentation facilities.
In addition to technical support, successful candidates will perform general and specific administrative duties within the department.
Main responsibilities include:
- Provide initial technical assistance to employees experiencing hardware, printer, network and radio technical problems.
- Record, monitor and escalate IT incidents and service requests.
- Assist employees with password resets, user accounts and system access requests.
- Troubleshoot basic problems involving desktops, laptops, printers, scanners and mobile devices.
- Assist with installing, configuring and deploying IT equipment and software.
- Identify equipment faults and report maintenance requirements.
- Prepare workstations and assist with setting up video conferencing and presentation equipment.
- Provide basic support for Microsoft Office, email and other business applications.
- Communicate with ICT technicians, service providers and vendors to resolve technical problems.
- Perform general administrative duties and other assigned administrative responsibilities.
Who should apply?
This opportunity is suitable for South African citizens who have completed Grade 12 or an equivalent qualification and are interested in administrative work with exposure to information technology.
Candidates with previous administrative experience, basic IT support experience or relevant training courses may have an advantage.
Applicants should be comfortable working with computers and common office applications. They should also be able to communicate effectively, assist colleagues and handle technical requests professionally.
The ideal candidate should demonstrate responsibility, accountability, credibility and the ability to work independently.
People with an interest in developing careers in office administration, ICT support or government administration may find this position particularly useful.
Requirements
Applicants must meet the following requirements to be considered for the Administration Clerk vacancies:
- Demonstrate competency in the core functions of the position.
- Be proficient in at least English and one other official language.
- Be a citizen of the Republic of South Africa.
- Provide documentary proof of South African citizenship on the day of the interview.
- Possess Grade 12, Senior Certificate, NCV Level 4 or an equivalent qualification at NQF Level 4 recognised by SAQA.
- Relevant work experience will serve as an added advantage.
- Relevant courses in the field of the position will serve as an added advantage.
- Have general computer literacy skills.
- Be familiar with MS Word, MS Excel, MS Office, MS PowerPoint and MS Outlook.
- Demonstrate the ability to work independently, professionally and accountably.
- Display credibility and good professional conduct.
- Have good verbal and written communication skills.
- Possess sound planning, organisational, administrative and problem-solving abilities.
- Have strong interpersonal skills.
- Demonstrate customer focus and responsiveness.
- Be willing to work under pressure and extended hours.
Salary or Stipend
The South African Police Service is offering a salary of:
Annual salary
R237 453
Salary Level 05
The advertised remuneration is R237 453 per annum.
The advertisement does not provide details of additional employee benefits or allowances.
Important Working Conditions
The position is based at Technology Management Services in Durban, KwaZulu-Natal.
Applicants should take note of the following working conditions:
- Employees must be willing to work under pressure.
- Willingness to work extended hours is required.
- The position involves providing technical assistance to internal users.
- Duties include both IT support and general administrative responsibilities.
The advertisement does not specify shift arrangements, weekend duties or remote-working options.
Insider Tip
Insider Tip: Applicants should prepare a CV that clearly demonstrates their computer literacy, administrative abilities and any previous experience assisting people with technical problems. If you have completed courses involving Microsoft Office, computer troubleshooting or IT support, include them in your CV. During an interview, be prepared to explain how you would assist an employee who cannot access their computer, experiences printer problems or needs a password reset. Practical examples can help demonstrate your understanding of the position.
How to Apply
Interested candidates should refer to the official SAPS recruitment advertisement for the application procedure and closing date.
The supplied vacancy information does not include an application email address, postal address, application form or submission instructions. Applicants should therefore consult the complete official advertisement before submitting an application.
Candidates should also ensure that their personal information, educational qualifications and relevant work experience are correctly presented.
South African citizenship is a requirement, and successful applicants must provide documentary proof on the day of the interview.
Enquiries:
Applicants who need further information about the vacancies can contact the following SAPS officials:
- Lieutenant Colonel S N Zondo
- Captain Machaie
- SAC Nkosi
- AC Petersen
- PO Moodley
Telephone numbers:
- (031) 325-4808
- (031) 325-6194
- (031) 325-4957
- (031) 325-6404
- (031) 325-6403
Reference Number: KZN AC 02/10/2026
Number of Posts: 7
Work Location: Technology Management Services, Durban.
Final Thoughts
The SAPS Administration Clerk vacancies offer an opportunity for suitably qualified South African citizens to gain experience in government administration and basic IT support.
Candidates with Grade 12 or an equivalent qualification, good computer skills, strong communication abilities and an interest in technology-related administration should consider this opportunity.
There are seven available positions with an advertised annual salary of R237 453. Interested applicants should consult the complete official recruitment notice for the closing date and application instructions.
Applicants who meet the requirements should submit their application before the closing date.