Systems Administrator:


Job Title

Systems Administrator

Department
Financial Intelligence Centre → Corporate Services → Information and Communication Technology

Job Type
Permanent

Education Requirement
Higher Certificate (NQF Level 5)

Career Level
Skilled

Location
Centurion, Pretoria, Gauteng

Travel Requirement
0% – 10%

Employment Equity Target
African

Application Deadline
25 June 2025


Purpose of the Role

To provide ongoing support, maintenance, and optimization of server infrastructure and software services.


Key Responsibilities

Support & Maintenance

Maintain and support server infrastructure and applications across various environments.

Manage cloud services, including Office 365, Microsoft security and mobility solutions, and other hosted platforms.

Assist with the design, implementation, and rollout of Microsoft cloud-based security solutions.

Use Microsoft security tools to enforce threat protection, manage identity and access, and secure networks and data.

Provide Level 2 and Level 3 technical assistance to the IT team and service desk.

Suggest improvements to the organization’s cybersecurity measures in line with industry best practices.

Perform upgrades, patches, and deployments for enterprise applications.

Participate in IT operations projects as required.

Service Availability

Monitor service availability and investigate system issues to ensure stable ICT services.

Maintain business continuity and disaster recovery systems.

Monitor and enhance system performance through regular tuning and analysis.

Track service availability and performance on a daily basis.

ICT Governance

Develop and maintain documentation for procedures and processes.

Follow all ICT policies, guidelines, and standards.

Log incidents and updates accurately in the ticketing system.


Qualifications & Certifications

Relevant IT qualification at NQF Level 5.

At least two Microsoft Certified Associate-level certifications in areas such as:

Azure Administrator

Azure Security Engineer

Windows Server Hybrid

Messaging Administrator

Security Administrator

Teams Administrator


Required Experience

Minimum 3 years as a systems administrator.

Minimum 1 year in cloud environment management.

At least 3 years managing Windows Server and Active Directory.

At least 3 years managing VMware environments.

At least 3 years handling enterprise storage systems.


Preferred/Advantageous Skills

PowerShell scripting experience.

Hands-on experience with Microsoft 365, Exchange, and backup solutions like VEEAM.

Device management using Microsoft Endpoint Manager and System Center.

Knowledge of IT disaster recovery protocols.

Familiarity with proxy server management.

Previous involvement in cloud migration projects.