Position: Switchboard Operator / Receptionist B3
Reference Number: SW000001
Date Posted: 13 June 2025
Location: Free State
Job Type: Permanent
Level: Skilled
Employment Equity Position: Yes
Salary: Market Related
Role Summary:
This role is responsible for efficiently managing all incoming calls and visitors to the organization, ensuring professional communication and excellent front-desk service.
Key Responsibilities:
Answer and manage all incoming calls.
Direct calls to the appropriate departments or individuals.
Take messages and relay them if the intended recipient is unavailable.
Welcome and assist all visitors.
Guide visitors to the correct department or person.
Handle general inquiries by directing them to the right person or team.
Maintain a professional and confidential front-office environment.
Provide clients with the necessary information and support.
Ensure the reception area is always neat and presentable.
Deliver a positive customer experience at all times.
Requirements:
Matric / Grade 12
At least 3 years of relevant experience
Qualification in Office Administration is an added advantage
Proficient in computer usage
Strong communication skills
Fluent in both English and Afrikaans
Good telephone etiquette
Position: General Worker
Location: Johannesburg CBD
Reference Number: GW/JHB01
Job Type: Permanent
Level: Junior
Employment Equity Position: Yes
Salary: Market Related
Job Overview:
The role involves carrying out cleaning duties and maintaining high standards of hygiene throughout the office environment.
Minimum Requirements:
At least Grade 10 education
Prior cleaning experience is beneficial
Key Skills:
Ability to communicate effectively in English is an advantage
Strong interpersonal skills and the ability to work well with others
Position: Team Leader
Location: East London
Reference Number: TL/EL
Job Type: Permanent
Level: Junior Management
Employment Equity Position: Yes
Salary: Market Related
Key Responsibilities:
Recruit up to eight qualified insurance agents as per business needs
Provide thorough training to newly appointed representatives
Manage the performance and productivity of the team
Meet established sales targets for insurance products
Monitor and ensure compliance with FAIS, FICA, LTIA, and other applicable regulations
Implement risk management strategies
Explore and grow new market opportunities
Minimum Qualifications:
Grade 12 (Matric)
Industry-relevant qualification as required by the Financial Services Board
Must meet FAIS “Fit and Proper” criteria
Full FAIS-recognised qualification (if appointed after 2010)
Clean ITC and criminal records
RE5 certificate (RE1 is an added advantage)
Valid driver’s license, reliable personal transport, and cellphone
Experience Needed:
At least 3 years of successful experience in marketing life insurance
Required Skills:
Strong administrative and computer skills
Excellent communication and interpersonal skills
Effective time management
Position Title: Senior Clerk – Client Services (Pietermaritzburg, KwaZulu-Natal)
Reference Number: SN/PMB/CS
Posted Date: 2025/06/11
Location: KwaZulu-Natal
Employment Type: Permanent
Level: Junior
Employment Equity: Yes
Salary: Market-related
Job Overview:
We are looking for a Senior Clerk in Client Services to join our Pietermaritzburg office. The ideal candidate will handle a range of administrative, financial, and client service-related duties, contributing to efficient operations within the department.
Key Responsibilities:
Manage financial and admin duties, including handling petty cash.
Investigate and follow up on fraud allegations and customer complaints.
Prepare and submit weekly and monthly reports.
Carry out admin functions as assigned by the Department Head.
Maintain internal systems and manage statistics and reports.
Oversee risk management procedures.
Process cash claims and coordinate funeral arrangements.
Assist with onboarding of new policyholders.
Required Qualifications:
Matric (Grade 12)
FAIS Category B Accreditation
Clean credit (ITC) and criminal records
If not FAIS accredited, the candidate must work under supervision with proper agreements in place under a licensed Key Individual.
Experience Needed:
Background in marketing
1–2 years in life insurance, particularly in client services or policy administration
1–2 years of general administrative experience
Experience with AVBOB Production system is an advantage
Proficiency with computers and working under pressure
Effective communication skills in English and at least two African languages
Strong client service orientation with good listening and problem-solving skills
Key Skills:
Excellent administrative and time management abilities
Strong communication and interpersonal skills
District Manager – Montana Life (Pretoria)
We are looking for a seasoned professional experienced in managing sales teams to join Montana Life’s Pretoria office. In this role, you will lead a team of sales representatives and ensure that business targets are consistently achieved.
You will be part of a well-established company with over a century of history, known for its strong customer-focused values. In return for your contributions, you will receive a competitive salary package. The organization also prioritizes employee growth and recognizes outstanding performance.
Key Responsibilities:
Recruit skilled representatives promptly and accurately
Ensure new representatives receive proper training
Effectively manage a team of insurance representatives
Achieve set sales targets for insurance products
Monitor and enforce compliance with FAIS, FICA, LTIA, and other relevant laws
Oversee risk management
Expand and develop new markets
Requirements:
Grade 12 certificate
Appropriate industry entry qualification as required by the FSCA
Compliance with FAIS registration as Fit and Proper
Industry entry and qualification requirements depending on year of entry (2004-2007, 2008-2009, or from 2010 onwards)
Clear ITC and criminal record
RE5 certificate required; RE1 certificate advantageous
Valid driver’s license, reliable vehicle, and mobile phone
Minimum of three years proven success in life assurance marketing
Job Level: Skilled
Employment Type: Permanent
Salary: Market-related
EE Position: Yes
Location: Pretoria
Financial Associate (Pretoria North) (Pretoria)
Date Posted: 2025/05/27
Reference Number: FA/PTANN
Job Description:
Promote Funeral Insurance, Savings Plans, and other related products.
Manage funeral recruitments for the Funeral Division.
Requirements:
Matric (Grade 12) and/or tertiary qualification with 30 credits at NQF level 4
Must comply with FAIS legislation and be registered as a Fit and Proper individual:
Applicants who entered the industry between 2004 and 2007 must have 30 credits at NQF level 4 by 31 December 2009.
Applicants from 2008 to 2009 must have 30 or 60 credits at NQF level 4 by 31 December 2011 or a full FAIS-recognized qualification by 31 December 2013.
Anyone appointed from 2010 onwards must have a full FAIS-recognized qualification.
Clear credit (ITC) and criminal records
RE5 certification is advantageous
Experience in marketing
Position Level: Junior
Employment Type: Permanent
Salary: Market related
EE Position: Yes
Location: Pretoria
Position: Financial Associate (Rustenburg, North West)
Reference Number: FA/RUS
Date Posted: 21 May 2025
Position Overview:
The role involves the marketing of Funeral Insurance, Savings Plans, and related financial products. Additionally, the incumbent will be responsible for recruiting funerals on behalf of the Funeral Division.
Minimum Requirements:
A National Senior Certificate (Matric) and/or tertiary qualification with at least 30 credits at NQF Level 4.
Compliance with FAIS legislation, ensuring registration as Fit and Proper individuals in accordance with the following criteria:
Applicants who entered the industry between 2004 and 2007 must have obtained 30 credits at NQF Level 4 by 31 December 2009.
Applicants who entered between 2008 and 2009 must have acquired either 30 or 60 credits at NQF Level 4 by 31 December 2011 or a full FAIS-recognised qualification by 31 December 2013.
Applicants appointed from 2010 onwards must possess a full FAIS-recognised qualification.
Clear credit record as verified by ITC.
Clear criminal record.
Holding an RE5 certification will be considered advantageous.
Relevant marketing experience is required.
Position Details:
Employment Level: Junior
Employment Type: Permanent
Salary: Competitive, market-related
Equity Employment: Yes
Location: North West Province
Funeral Agent – Howick (Pietermaritzburg)
Date: 2025/05/06
Reference Number: 995FUN074
Position Overview:
Key responsibilities include maintaining the AVBOB brand positively at all times and coordinating funeral arrangements in accordance with AVBOB standards and client requirements. The role involves delivering excellent customer service to AVBOB clients and managing branch operations in compliance with legislative requirements.
Additionally, the Funeral Agent will oversee the maintenance of infrastructure such as buildings, fleet, and operational equipment, ensuring adherence to AVBOB’s quality standards.
Managing relationships with both internal and external stakeholders, providing management training and development for branch staff, and maintaining a strong business focus to meet operational targets are also essential duties.
Qualifications:
Relevant post-matric business-related qualification
Proficiency in computer literacy
Required Skills:
Strong business acumen, encompassing operations, sales, marketing, and customer service
Effective people management skills
Experience within the funeral industry will be advantageous
Financial management expertise is highly desirable
Work Level: Skilled
Employment Type: Permanent
Salary: Market-related
EE Position: Yes
Location: Pietermaritzburg
Position: Manager – Broker Services and Franchise (Centurion)
Reference Number: 540MBF01
Date: 2025/04/25
Overview:
We are seeking a seasoned Broker and Franchise Manager to lead the expansion and support of our broker and franchise distribution networks. This key leadership role entails developing and implementing strategies to drive business growth, ensuring compliance with regulatory requirements, and managing critical stakeholder relationships to meet organizational objectives. Candidates with a strong background in sales, franchise management, and team leadership are encouraged to apply.
You will join a reputable company with over a century of heritage, renowned for its customer-centric values. We offer a competitive compensation package and an environment that promotes professional growth and rewards outstanding performance.
Key Responsibilities:
Strategy Development & Execution:
Collaborate with senior leadership to formulate and implement comprehensive strategies for brokers and franchises aligned with corporate goals. Design operational plans to attract, onboard, and retain qualified brokers and franchise partners. Establish and monitor KPIs related to recruitment and business growth.
Broker and Franchise Support:
Work alongside internal departments such as ICT and Insurance Operations to ensure brokers and franchisees receive efficient support. Maintain and enforce broker and franchise policy manuals and ensure compliance. Enhance collaboration with distribution teams to maximize market penetration and reduce conflicts.
Sales Growth and Market Development:
Devise strategies to meet sales objectives and identify new market opportunities. Oversee sales and marketing budgets while working closely with Broker Area Managers to resolve challenges and sustain strong relationships.
Franchise Growth:
Lead franchise expansion initiatives by identifying prospects and managing the sales cycle. Provide ongoing support to new franchisees, ensuring compliance with operational and brand standards. Represent the company at industry events to promote franchise opportunities and enhance brand presence.
Broker Development and Training:
Partner with Learning & Development to design broker training programs aimed at enhancing professional skills. Implement mentorship initiatives and ensure brokers receive continuous support from Area Managers and Consultants. Foster engagement and development within the broker network.
Compliance and Risk Management:
Review broker and franchise remuneration frameworks and propose enhancements. Enforce compliance controls to guarantee licensing and regulatory adherence. Monitor marketing materials for conformity with corporate identity standards.
Team and Department Leadership:
Lead and mentor a team of Broker Area Managers to achieve sales and compliance goals. Cultivate a culture of continuous learning and high performance.
Client and Stakeholder Relations:
Build and maintain an extensive network of industry contacts to generate new business opportunities. Develop and implement communication and marketing strategies to engage brokers and strengthen the company’s brand.
Requirements:
Relevant tertiary qualification in Business, Marketing, Insurance, or a related discipline.
FAIS registration as a Key Individual with the FSCA.
RE 1 certification.
Minimum of 5 years’ experience in insurance management, specifically managing broker or franchise networks.
Proven track record in sales strategy, franchise management, and broker relationship management.
Thorough knowledge of insurance legislation, compliance, and governance.
Experience developing broker training and development programs.
Strong risk management and compliance expertise.
Demonstrated leadership in managing teams and driving business growth.
Excellent analytical, planning, communication, interpersonal, and leadership skills.
Ability to establish and maintain strategic relationships with brokers, franchisees, and industry stakeholders.
Proficiency with Microsoft Office and CRM systems.
Work Level: Management
Job Type: Permanent
Salary: Market Related
EE Position: No
Location: Centurion
HOME
Professional ICT Level 2 WEBGUI and Mobile Developer (Gauteng)
Date: 2025/04/25
Reference Number: 603WD02/25
Overview:
AVBOB, a leading organization in the financial services and assurance sector, invites applications for an experienced Microsoft .Net developer with comprehensive full stack web development expertise. The successful candidate will collaborate with a dedicated team of analysts, developers, and testers to deliver high-quality solutions using agile methodologies that address evolving business needs.
AVBOB is a well-established, people-centric company with strong core values and has consistently been recognized as a Top Employer in South Africa. In addition to a competitive remuneration package, benefits include pension fund contributions, medical aid allowance, access to employee assistance programs, and wellness initiatives. The company is committed to employee growth and rewards outstanding performance.
Key Responsibilities:
Design, develop, and support mobile-first web applications utilizing modern technologies to deliver industry-leading solutions.
Develop, maintain, and enhance business intelligence tools.
Stay current with contemporary software engineering practices and technologies, demonstrating enthusiasm for teamwork, lean methodologies, and agile delivery.
Mentor and guide junior developers, supporting technical decision-making related to development methodologies and technology choices.
Create user-friendly, visually appealing web applications with clear navigation.
Design, develop, test, and support RESTful Web APIs and microservices.
Comprehend and implement user requirements as outlined by business analysts.
Assess critical business change requests for new or modified programs.
Maintain comprehensive documentation detailing program development, logic, code, testing, modifications, and corrections.
Qualifications:
Bachelor’s degree in Information Technology or a related field.
Relevant IT development certifications are advantageous.
Experience and Skills:
Proficiency in web technologies including HTML5, CSS3, JavaScript, JQuery, Bootstrap, and responsive design.
Experience with Angular, TypeScript, modular design, and micro UI technologies.
Strong knowledge of the Microsoft web technology stack including MVC, C#, VB.net, Razor, IIS, ASP.net, WCF/Web Services, and Web API.
Understanding of Object-Oriented Programming principles, defensive coding, design patterns, and best practices.
Familiarity with Azure DevOps (CI/CD), TFS, Git, and Git-flow is beneficial.
Experience with Microsoft .Net Frameworks and .Net Core microservices.
Practical knowledge of test-driven development and software engineering standards.
Experience with Microsoft SQL Server, T-SQL, and SQL Server Reporting Services.
Mobile application development for iOS and Android (e.g., .Net MAUI) is an advantage.
Competencies:
Strong analytical and negotiation skills.
Keen organizational awareness.
Demonstrated leadership and management capabilities.
Results-driven with a commitment to accountability.
Team-oriented with excellent collaboration skills.
Business acumen and commitment to personal development.
Customer-focused with a service-oriented mindset.
Innovative and quality-conscious.
Confident and proactive with a hands-on approach.
Willingness to take ownership and responsibility for assigned areas.
Energetic, passionate about success, and eager to learn new technologies.
Personable and capable of building trust-based relationships across diverse groups.
High integrity, dependable in meeting commitments.
Excellent time management and organizational skills, able to meet deadlines.
Detail-oriented, self-motivated, creative, and adaptable.
Effective problem solver, able to identify and address obstacles to success.
Work Level: Skilled
Job Type: Permanent
Salary: Market Related
EE Position: No
Location: Gauteng
Position: Financial Associates – White River
Location: White River
Reference Number: FA/WTR
Date: 2025/04/16
Job Description:
The role involves marketing Funeral Insurance, Savings Plans, and related financial products, as well as recruiting funeral policies for the Funeral Division.
Requirements:
A Matric certificate (Grade 12) and/or tertiary education with a minimum of 30 credits at NQF level 4.
Compliance with FAIS legislation, registered as Fit and Proper individuals according to the following:
Applicants who entered the industry between 2004 and 2007 must have obtained 30 credits on NQF level 4 by 31 December 2009.
Applicants who entered between 2008 and 2009 require either 30 or 60 credits on NQF level 4 obtained by 31 December 2011, or a full FAIS-recognised qualification obtained by 31 December 2013.
All individuals entering the industry from 2010 onwards must hold a full FAIS-recognised qualification.
A clean ITC credit record.
A clear criminal record.
Holding an RE 5 qualification is advantageous.
Relevant marketing experience is preferred.
Work Level: Junior
Employment Type: Permanent
Salary: Market related
EE Position: Yes
Home
Position: Financial Associate (Tembisa) – Midrand
Reference Number: FA/TEM/JM
Date: 2025/04/03
Job Description:
The role involves marketing Funeral Insurance, Savings Plans, and related financial products, as well as recruiting funeral policies for the Funeral Division.
Requirements:
Matriculation (Grade 12) and/or tertiary education with a minimum of 30 credits at NQF Level 4.
Compliance with FAIS legislation, registered as Fit and Proper individuals, as applicable.
A clear ITC credit record.
A clear criminal record.
Holding an RE 5 qualification will be considered an advantage.
Relevant marketing experience.
Valid driver’s license, reliable own transport, and a personal cell phone.
Strong communication, administrative, and time management skills.
Work Level: Junior
Employment Type: Permanent
Salary: Market-related
EE Position: Yes
Location: Midrand