Receptionist – Defy Appliances.
Location: Midrand, Gauteng.
Job Type: Permanent.
Posted: 14 November 2025.
Closing Date: 24 November 2025.
Industry: Manufacturing.
Function: Customer Service.
Experience Level: Entry-Level.
Job Overview
Defy Appliances is seeking a professional and enthusiastic Receptionist to serve as the first point of contact for clients, visitors, and staff at our Midrand branch. The ideal candidate will ensure smooth front-office operations and provide administrative support across various departments.
Key Responsibilities
Front Desk & Customer Interaction
Welcome and assist visitors and clients in a friendly and professional manner.
Answer, screen, and direct incoming calls.
Take accurate messages and ensure timely delivery to the correct individuals.
Handle general enquiries and provide information when needed.
Maintain a clean, organized, and presentable reception area.
Office Administration
Manage meeting room bookings and coordinate schedules for staff and visitors.
Handle incoming and outgoing mail, packages, and courier deliveries.
Sort and distribute mail to the appropriate recipients.
Assist with data entry, filing, documentation, and general office organisation.
Manage office supplies, monitor inventory, and place orders as required.
Prepare reports, correspondence, presentations, and other documents.
Support event planning and meeting coordination, including setting up rooms and equipment.
Coordinate internal communication such as memos and announcements.
Respond to email inquiries professionally and efficiently.
Assist with any additional administrative or ad-hoc tasks when needed.
Operational Support
Follow workplace safety procedures for the well-being of visitors and employees.
Collaborate with the Office Manager on operational needs.
Provide support across departments as required.
Minimum Requirements
Qualifications
Matric (essential)
Relevant Certificate/Diploma — advantageous / preferred
Experience
1–3 years’ experience as a Receptionist or in an administrative role.
Skills & Competencies
Excellent verbal and written communication skills
Strong attention to detail
Ability to multitask and prioritise effectively
Proficiency in Microsoft Office (Word, Excel, PowerPoint)
Familiarity with office equipment (printers, copiers, etc.)
Professional, friendly, and approachable
Ability to handle unexpected situations calmly and efficiently
Works well with diverse teams and external stakeholders